failover

  1. EricDeLyon

    FailOver - Tests

    Hello, I got an issue last night. The secondary 3CX had a internet failure. Then, he can't check the principal 3CX services, he decide to be the active, and when Internet came back, all the users go to the secondary 3CX but the principal was never in failure state. For the passive 3CX, can you...
  2. Heath

    Failover

    I have an enterprise version with a failover. Both the active and passive have each own public IP addresses and I have a 3CX FDQN. Phones and SIP are all set to use the FDQN. Now this evening something happened to the primary and the passive then took over as primary and the FDQN switched...
  3. Phil-STIC

    Access to a passive server in failover mode.

    I'm getting ready to update systems to V20 with the failover function. Maybe the solution will jump out at me when I do the update, but I'd like to know how we'll be able to access the passive system, if the fqdn is associated with the active system, since in version 20 it's no longer possible...
  4. Heath

    V20 Upgrade with failed server

    I have the Enterprise version with a Failover Server that is part of the license. In the webinars that was offered in May there was nothing mentioned about those who have an enterprise versions and a failover server. In looking there is nothing in the FAQ or the checklists as to which one...
  5. Setting up 3CX Failover.

    Morning Guys, We wish to set up fail over for our 3CX instance (we'll be using x2 Call4Tel NX96's) and I just want to make sure that we have all of our bases covered. I've read over the guide on how to set this up (3CX Failover), however I have a few questions. The documentation mentions...
  6. lennartvoizxl

    Issue: Failover to backup when primary is still active

    Hi, I am facing an issue with the failover mechanism. The failover is configured according to the documentation on https://www.3cx.com/docs/failover/. Settings on Primary server (Active): and Backup (Passive): We have a DNS checker running and alerting us if the FQDN matches the IP of...
  7. Solved Failover

    We currently have a customer on a 3CX Instance: 3CX Standard 4 SC. They would like a Failover of sort, that would allow forwarding of a DID when power outage on site is detected. For example. if the customers internet goes down on site due to a Black Out, we want to be able to forward all calls...
  8. CFD - Routing based on logged-in extensions

    Hi all, I am looking to create a CFD based on a Q. I would like to achieve if no one is logged into the Q, then choose a different path to the current failover destination. IF 1 person or less is logged in then route to extension 200 IF 2 or more logged in then continue to the Q Please can...
  9. 3CX Failover Linux Commands

    Good day fellow peoples, I am configuring the 3cx failover and need to be able to script 2 events, Event 1, shutdown the main server Event 2 email out that the failover occoured Both machines are Linux (Debian Based) in Azure built from the azure marketplace image Both machines are on the same...
  10. Active passive failover via 2 sites on IPSEC

    I bought 2 x identical high spec R630 dell servers to be installed at both our site locations, one serves as our PBX the other I am wanting to setup as a failover We connect both sites via IPSEC They are both Debian installs They can ping/communicate with anything on their home sites and...
  11. amannick

    Solved Creating a Failover

    Hello Team I have a client who wants me to create a failover they do have Enterprise License. I am following this https://www.3cx.com/docs/failover/ but it isn't helpful how do I create 2 instance with SAME FQDN is it even possible. Plus is there any video tutorial for creating a failover...
  12. On Prem Failover with Enterprise License - DNS Question

    We have a primary Site A where our Production 3CX VM is located. We are using the 3CX provided FQDN. In the 3CX failover mechanism, this server will be our "Active" server. We intend to build our "passive" server at our Site B - which has it's own Internet connection and public IP address space...
  13. Solved Deskphones don't register upon failover from production system

    Our internal deskphones are not registering with the failover server after the failover process happens. The phones are set to register with the public DNS name of the 3CX system. The public DNS name has been put into our internal DNS structure and it resolves to the correct internal IP...
  14. 3CX PBX Failover with SIP Trunks

    Hi All, Just want to ask if someone has come across a similar issue like us. We have two PBX's (Active/Passive) setup and two SIP trunks (Active / Passive) setup. Our SIP provider is Gamma, and we use IP based trunk. First Issue - Backup from Primary contains SIP trunk information of...
  15. AWS Failover - Script

    Hi all, I am interested in the failover system provided by 3CX, we host in AWS and use custom FQDNs which would mean custom scripts would need to be completed in order for the failover for the DNS to update? We host our DNS in AWS Route 53. Has anyone else achieved this and if so please could...
  16. Email certificate error on Passive server only

    We're in an active/passive setup and recently upgraded from 16.0.5 to 16.0.6. Emails no longer send from our passive server with the following error: I couldn't find any further information in a log file, but I may just not know where to look. Email works just fine on our Active server, so I...
  17. kinetix

    HA Failover Enhancements - Primary to Monitor Secondary, not just Swecondary Monitoring Primary

    Currently the Secondary Failover does the monitoring against the Primary Server. The Secondary starts when the Primary is considered to be down. Once Primary is restored, it would be ideal if it would check the Secondary Failover Server to see if it is ACTIVE - if the Secondary Failover is...
  18. Cristian Ancines

    Solved FailOver Scripts

    Hi community For several days I have tried to execute some scripts when my passive failover takes control, but I have not been able to execute any. I have followed the link: https://www.3cx.com/community/threads/failoverscripts-in-linux.57407/#post-240011 without a successful result. out...
  19. Hardware Recommendations? - 3CX Failover local LAN

    Hallo, I have a setup, where I have two 3CXes in one local LAN. They are configured for Failover. When a Failover occures, the script, that is triggered changes the DNS-Entry on a Microsoft DNS Server. The second thing I need to do, is changing the portforwarding Rules from the primary to the...
  20. Boschko

    Onsite PBX fail over/mirroring to Cloud PBX

    I don't consider myself an expert, I'm very new to this. I'm coming here for help. I was wondering how I could mirror an onsite PBX server to the cloud if the PBX were to lose power. This would be disaster failover solution. So lets say the onsite PBX is unplugged within ~3 minutes the service...