I have an environment using V20 over two locations (physical locations) connected via Site-to-Site VPN. I have been having periodic problems with one location getting "Line Forbidden" I've been able to recover this each time with simple reboot of their equipment, but it continues to occur. I...
Hi,
Please update the supported firmware for the Fanvil X7C-V2 to the current version - 2.12.22.2. The currently supported version, 2.12.20, appears to have an issue that prevents "action URLs" from working properly in some cases. Specific to my case, I have an action URL configured via...
I have a problem with the V20, the URL for the firmware is http://abc:5000 but under this the system does not respond, I think something is wrong in nginx. So I can't update the firmware of the phones: Does anyone have an idea how I can change this to https://abc:5001?
Hello
I have an error updating Deskphone GRANDSTREAM GXP 1610 Firmware. After updating, the Deskphone disappeared from the Phones list in 3cx phone system managerment.
What should I do to fix this problem?
Thank you everyone
Hello
I have an error updating Deskphone GRANDSTREAM GXP 1610 Firmware. After updating, the Deskphone disappeared from the Phones list in 3cx phone system managerment.
What should I do to fix this problem?
Thank you everyone
Hi,
Have two different models of Yealink IP phones that are both failing to update. T41s and T19P E2. I'm thinking the issue is due to the existing firmware being too old to update to the latest supported versions. Is there anywhere I can find older versions of the software so I can try...
Hi All,
I've reset my new to me (used) SNOM 710 handset, and then I have tried to upgrade the firmware of my SNOM 710 using the download https://www.3cx.com/docs/phone-firmwares/ by downloading it and also by URL. And it says it can't find the file each time.
Current Firmware Version 8.7.3.26...
Hi,
I have 2 separate customers on cloud hosted instances who both have Yealink T46U IP Phones which are not updating automatically when I try and force the update from the management console.
Has anyone else had this issue or know how to fix it?
I know I can try update them manually but...
We have roughly 30 Fanvil X5U and X6U phones. About two weeks ago the supported firmware was upgraded and all these phones displayed in red color in the Phones view. I used the 3CX initiated firmware update function to bring the phones into compliance. I did about 5 phones at a time. All 30...
I have no problems with 3CX premise hosted instances that have been in service for 4+ years and have been maintained and kept updated. On those phone systems, all the desk phone firmware updates automatically. It is like those systems still have the configuration from years ago which autoupdates...
Hi everyone
I just noticed something interesting today as I was setting up a Yealink T41S.
It has the latest Firmware according to Yealink Support which is 66.86.0.15
https://support.yealink.com/en/portal/docList?archiveType=software&productCode=bde86188b379a63a
I've done some tests and this...
Hi All
I have on-premise version of 3cx 16.0.16 installed. I was told that there is version 18. The 3cx dashboard doesnt show the newer version. It says my system is up to date. The phone firm updates also not showing up. What could be wrong here?
Appreciate your support.
When I power it on via ethernet to the Internet slot at the back, it starts up, obtains IP address and shows the correct information and connection. 5-10 seconds later, it begins a firmware update, goes through all the initializing then back to the home page, only for it to happen all over...
Using current v16.
I've a 2 interface setup: one for internet uplink & administration (192.168.1.0/24), one for the phones (192.168.20.0/24). The problem: for firmware updates for the phones (Snom D345), 3cx uses the ip from the first network, which is not reachable from the phones's subnet...
Hello !
I am having issues to update the firmware of brand new T53 phones.
Devices have Firmware version 95.84.0.95 when unboxing.
When doing the firmware upgrade from 3CX, the process start but the phones are not taking the Firmware upgrade.
Instead it starts and restart again and again...
I have around 14 pages of Fanvil Phones which are all failing to perform Firmware updates to the latest version. So far the only solution has been removing the phone from the network, factory resetting the phone, upgrading the firmware, then re-adding the phone to the network to reprovision...
Hi,
We have 13 GrandStream GRP-2613 phones correctly provisioned with 3CX extensions but so far we are experiencing some small delays, cuts and other problems. The first thing I noticed was that in the "Phones" menu they all appear in red an error message that says "Firmware not supported...
Hi everyone,
I have configured my phones about 3 months ago and everything in dashboard was showing green and all firmware were updated up to date. And then suddenly I get the firmware is not supported. But everything works great. Is there a way to update them or is there a problem between 3cx...
Hello
I have the issue at 2 customer sites : the Yealink phones don't get the firmware upgrade anymore.
They had 3CX server v15.5 installed on Windows and we did upgrade them to v16, everything went OK
But after the upgrade, now the 3CX server shouts in red that Yealink's Firmware 66.83.0.55...
Hi All,
I have an install at a client where they have Fanvil X5S phones. 3CX is:
Product
Professional Annual
Version Number
16.0.611
License Expires
09/02/2020 8:01:42 AM
The date is actually 2 Sep 2020 (current, active license), rather than 9 Feb 2020 as it shows.
The phones...