forward

  1. zahir sirag

    Call processing script

    Hi, I need to know how I can forward or divert a call to an external number through a call processing script. destination = "Extension."+"605"+"."; // it's work normally as it should i need same function for external calls var has_valid_destination = DestinationStruct.TryParse(...
  2. LxLiberty

    Changing Queue Behavior

    Hi everyone, My system has a specific queue that only has 1 user in it (user1). The problem is that, sometimes, user1 will not be present or will need to step away for a while and the other users will need to physically go to the phone to answer the phone. What I want is a way for the users to...
    • LxLiberty
    • Thread
    • forward queue
    • Replies: 8
    • Forum: SMB

  3. Forwarding voicemail to a different user

    Hi there... I'm looking to forward a voicemail to a different user in our organization. Any thoughts?

  4. Use CFD to forward a voicemail message to a call (external phone)

    Hi, I would like to monitor for voicemail messages on an extension, and forward them (or at least a notification) with an automated call to a number. I s there a way to achieve this, I cannot find relevant info on reading out a voicemail message. Thanks. Leon

  5. Can you display the originally called number when forward on busy?

    On a Pro license, Version 18.0 Update 4 Build 965 is it possible to... Display the originally called DDI (or extension) if the call is forwarded on busy to a queue. This is so that whoever in the queue picks up the call can identify who the caller was trying to call to allow for a more personal...

  6. Extension CID forward Flowroute

    Hello I am attempting to forward calls from a dummy extension out to a external number. When forwarding the calls all the inbound calls to the external number show my CID instead of the CID of the calling party. I see several threads in search that have similar issues but I cannot find the...
    • ticnab
    • Thread
    • caller id flowroute forward
    • Replies: 6
    • Forum: Live Chat
  7. Jases Brown

    Forward SMS

    Has anyone discovered a way to forward SMS based on extension status? We are hoping to be able to create a "Vacation" status that not only forwards our DID calls to someone else in the company but also forwards the texts to our DID as well. Is this a thing and I am just missing it?
    • Jases Brown
    • Thread
    • forward sms sms did text
    • Replies: 1
    • Forum: SMS

  8. Forward to an external number

    I am wondering if 3CX supports a particular feature when it comes to call forwarding. I know that it will support changing the profile status and then configuring the forwarding rules of that profile status to forward to an external number. Is there a way to dial a code then enter any...
    • Packet Loss
    • Thread
    • blf forward forward calls forward to mobile grandsteam pbx
    • Replies: 1
    • Forum: Other
  9. ochapple

    Solved Can't register a remote DECT Yealink W60B using SBC located inside the office LAN

    Hi everyone, I hope someone can help, I have looked at many different threads relating to W60B and SBC for registering remote phones and in particular the DECT Yealink W60B, but I've hit a brick wall and the thread info is not consistent with the 3CX documentation on the SBC setup at least Ports...

  10. Beronet forward caller id

    Hi, we are facing a request that is not easy to answer due to the special configuration for this client. Its a v16 3cx on premise, the special thing is it has one beronet (lets say BA) for inbound calls and another one (we can call it BB) for outbound calls (2 differents telco provider...). We...

  11. Multiple numbers in SIP trunk

    Hello, I can be reached with 2 different numbers: 034811 and 034816. 0348****11 is the Main Trunk No for the SIP. The case is 0348****16 is an emergency number for outside office hours. I want that number to be automatically forwarded to specific mobile numbers. I made a DID for both of them...

  12. Wich Extension is Forwarding

    Hey guys, Does anyone know how if there is any way to figure out if an incoming call is a forwarded call and wich extension forwarded? Thanks in advance!

  13. Solved 3CX Forward calls from extension to mobile phone

    Hi, I've setup mobile phone on my extension and when is "available", after 20 seconds it should forward the call to my mobile phone, or "do not disturb" the same thing. When it tries to forward the call, i see my mobile number on logfile with error 480 Temporary not available and the 3CX voice...

  14. Solved Colon in display call from in webclient and ios client

    Since a few weeks when we forward calls to another internal station, we always have a colon (:) before the station name forwarded to and then the number from the caller. The string is so long, that in the webclient and ios client that you can't see the caller number. I did a trace from our 3CX...

  15. Solved forwarding rules exceptions

    hello, I am searching why, in the extension forwarding rules exceptions, there is no option to just accept the call. Let me explain the situation : I am trying to whitelist some DID numbers outside of office hours to a certain extension (lets say extension 3000). The best I have found is to...

  16. Caller ID Forwarding

    Hello, We are having some difficulties setting the correct caller ID when forwarding an external call to a mobile (we want to have the original caller shown). The "From : Display Name" and "From : User Part" are set to "OriginatorCallerID". However whenever a call forward is done the caller id...

  17. Caller ID on forwarded calls

    Hi all As discussed here, it seems that the caller id behaviour is different depening on the presence status of an extension: - When set to "available", when a call gets forwarded, the main number of the outbound trunk is used as callerid - When set to "away", the number set as "outbound...
    • tvdir
    • Thread
    • callerid forward presence status trunk
    • Replies: 0
    • Forum: Server

  18. Caller ID on forwarded calls

    Hi all We have an extension, which is set to forward calls to a mobile number after 10s when it's status is "available". This extension has a specific DID set as outbound callerid. When the extension is set to "available", and a forwarded call reaches the mobile, the main number is shown as...

  19. 3CX RingGroup - Target if no answer

    Hello, we have a question to the ringgroup feature of our 3CX System. I hope we use the right feature for our problem. Case is as follows: Employee X get a call but don't answer the call. After 10 seconds the call will be forwarded to a ring group which has team colleagues of the employee...
  20. mukkacow

    Solved Extension Voicemail "*"

    Hello! We have a trunk that direct forward calls to one of our extensions. We would like to allow callers to just leave a voice message to the extension voicemail Are there a way to disable the "*" and related message ? We do not want callers to be able to press it and get connected with...
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