groups

  1. M365 Sync Users with Groups

    We would like the ability to sync users based on their group memberships, as manually adding or removing users is not efficient or scalable. Additionally, having the option to assign extension numbers to users based on their group (e.g., department or location) would streamline the process and...
    • bbinz
    • Thread
    • azure ad groups groups m365 m365 groups office365 sync user sync
    • Replies: 0
    • Forum: Server

  2. Group or Department named "Azure AD"

    In a v18u9a system, we have a Group named "Azure AD." This Group appears as a Department when the v18 backup is restored into a v20 system as part of a migration. I was told by the previous 3CX admin that this v18 Group was automatically created when we performed the M365 integration and when...

  3. Restricting IVR Access to Specific Groups in 3CX v18

    Hello, We are using 3CX v18 for a customer and have configured two different groups: Group A (extensions 1010-1020) and Group B (extensions 5900-5910). Each group has its own external phone number; number X for Group A and number Y for Group B. Both external numbers are routed to different...

  4. Users being able to make groups in Team Tab

    Hello 3CX Team, At the moment organizing groups on the Team Tab is not possible for a user, one can only do it with favorites. We want to request for a feature where the users can organize and make their own groups, it is also more productive this way. Best regards, Ruzzel Riese

  5. 3cx Listening in a group?

    Hello, I am wondering because I seem to not be able such option. Story is: I configured 4 users in a single group, everybody inside this group are set up to be able to listen in other calls. They are not in queue. Only inside a group. Question is, how they can listen each other as there is no...
    • AdStar
    • Thread
    • call groups listen listen in listening
    • Replies: 5
    • Forum: SMB
  6. Connexium Partner

    "Allow group to be called and routed" tick box in Group Rights

    Is there more information about this "Allow group to be called and routed" tick box? I can't find anything on Google and the forum besides one thread. What is the logic behind being activated or not? Thank you Thank you

  7. Assign an extension with System Owner rights

    Received the email below. Checking User > Rights, we don't see an 'Administration' tab, as shown in the email screenshot. Have I missed something that recommends creating an 'Administration' group? We're running v18 update 6.

  8. All DDI's routing to main DDI IVR

    I'm having an issue with my 3CX server where all calls incoming from the SIP trunk are forwarding to my "Main IVR" My trunk provider has given me 10 numbers to play with. The main trunk telephone being number ending in 99. I have attached this to a Digital Receptionist called "Main IVR" so any...

  9. Can the 3CX reports split by the Groups? as we are able to get reports for all users but when we want to get the report group-wise, I'm not.

    Hi All, I'm creating a 3CX report based on the call trasferred, so different users can transferred the calls to different groups. So, my requirement is, I want to create a report in which I can get the groups i.e. the reports should be group-wise in a single repport as I can get the report...

  10. Review Group Membership

    Hello, In our setup it is mandatory for each user to be in a group named after the user's department. This is used for many reasons including the Calls Logs export per group. The problem is sometimes we add a user and forget to add in the department's group, or by mistake the user is added to...

  11. Group Management

    Hi all, Hope all is well! I need to dedicate a range of extensions. Lets say 100 till 200 to a department. Now I want that range can only see and call those extensions and not all the others. Ex: I want that 101 can see from 100 to 200 and not 010. I have all the extensions in their...

  12. Solved Outbound Rules for Forwarded Calls

    Hi there, This isn't a new issue but I cannot see any posts where this has been resolved... The scenario is that a call comes into the system and a rule forwards it out to an external number. The forward fails with the message "target endpoint cannot be built" because there is no matching...

  13. Groups Organisation | Call Queue link

    Hi All, Would it be possible when organising 'Groups' within the system for them to be able to mirror the users within a certain call Queue? Within large organisations we have people moving departments which can be a pain to keep organised. What i'm thinking would be the ability when...

  14. how can i see the caller's number on my phone

    Hi, I want to see a number phone if the caller calls to my group. I see the information in the windows 3cx programme but I can not deploy each time the program when someone is calling. It is long. How can I see this information on my stationary phone?

  15. Hide fine call detail for user?

    Hello, Is there a way to hide call information to a user of a group in 3CX? I have had to enable ‘Can see group calls’ for the users to be able to pick up in their group. But now they can see all call detail if they are using the soft client and look at the manager's switchboard… Now, this...
    • Woodster
    • Thread
    • call call detail detail group calls groups right click user rights
    • Replies: 2
    • Forum: Phone System / PBX

  16. Chat beetwing two groups

    Hello, Using 3CX Windows Client it is possible to start a IM Chat with an extension from another group, wich is not sharing presence information. When starting a new chat, all extensions are shown in order to add them to the chat. Thanks, Roberto Neves

  17. Blocking Out Communication Between Groups

    Hello, I have a 3CX server that I would like to use for multiple customers. Since they are different companies I need the server to block off communication between them. I don't want group 1 with extensions in the 100s to be able to call any extensions in the 200s in group 2. Anyway I can...

  18. Advanced Phonebook Options

    Currently, the default phonebook push is a flat '3cx Phonebook' with First, Last and Ext. This has quickly became outdated with the advances of VoIP and IP Phones. I would like to be able to take full advantage of phone (Yealink 46S, 48S, 58A) features. While this can be done manually, on a...
    • D Caviness
    • Thread
    • groups phonebook photo yealink
    • Replies: 0
    • Forum: Server
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