intercom

  1. Intercom calls

    Hi team, I have a 2 digits small system with 7 extensions (10-16). I want to make an intercom call between 2 exts, but actually (so ashamed), I don't know how very well how to make it. I research a bit and what I found is that I should configure *9 as the intercom number on the dial codes...
  2. 2G EE call to 3CX DDIs - unreliable DTMF

    Hello, We have recently got an issue where a 2G EE SIM in an intercom will not always respond to DTMF inputs. This has been working reliably for several years. The Videx intercom with a 2G EE SIM called a 3CX DDI and the called party can press 3 to open the door. The voice quality is fine...
  3. Cannot intercom from desktop app in v20?

    Good afternoon all, Upgraded a client to v20, and it appears the receptionist's favorite feature - intercom - is not available from the desktop app. They do have the proper receptionist permissions; it is visible in the web app, but she prefers the desktop app. Am I missing something? Is the...
  4. Intercom not working on H2U-V2 Fanvil Phone

    I've tried setting up the paging system for the H2U-V2 fanvil phone but have not been successful at making the phone auto-pick up the call when dialing the paging extension. I've tried the same settings on a Fanvil v64 and it works fine. I've attached the settings I have on for the H2U phone.
  5. Intercom to Dummy Ext. forward to Paging Ext. v20.

    This has been thankfully the only minor problem we have after updating to v20. I have a Fanvil i10s that call a dummy ext. that forwards the call to a page manually by dialing the dial code for paging (*8) and the extension. After the office hours the call is forward to our private security...
  6. I18s intercom. Is there anyway to call the intercom from the desk phone that answers when people outside push the intercom button

    I18s intercom. Is there anyway to call the intercom from the desk phone that answers when people outside push the intercom button. We have secretaries that say it will hang up after a while and they request the ability to dial the intercom so they can speak with the people outside after the...
  7. Solved Intercom BLF Custom Speeddial not working

    Upgraded fromv18 to v20. The dial code for intercom/paging is *4 When *4+extension is dialed the phone only rings and does not automatically answer like it did in v18. Any thoughts?
  8. Granular Permissions In Version 20

    Been using version 20 for a few weeks now. Upgrade went smoothly and its been working. Although personally I don't like the new admin interface, and call routing method and naming scheme for certain functions is less intuitive than it was before. But I can get used to that stuff, just have to...
  9. forward internal calls to intercom

    In v18 there was an option to "forward to number" for calls to an extension. This had been setup to forward calls to dial code *11XXX where XXX is the persons extension. It was configured such as dialing 202 would activate intercom to 102. This exact functionality no longer exists in v20, as...
  10. Fanvil Phones - auto dial failure after entering last digit.

    I recently came across the following article as I was trying to resolve an identical issue on the newer Fanvil series of phones. At first I thought that this could be addressed by creating a dial plan with a 1 second timeout, this did not work. What did work was disabling the "Pre-Dial" feature...
  11. Conference Bridge?

    We currently have 3 individual Visiplex FM based intercom systems. Our goal is to be able to do a campus wide call using these 3 base units. I have analog gateways connecting the intercoms to our 3cx system and can dial their extensions individually to broadcast. I am trying to sort how do dial...
  12. Intercom - Does this get counted as SC?

    We have on on premise with 32SC licence Its for a school and we want to use the intercom feature as an early alert warning system for a potential hazard, dangerous dog onsite for example - we have 120 classrooms all with a yealink t41s handset in them. Will the intercom feature work for this...
  13. Multicast on VVX 401/201 Broken in V20 release

    I am having a major issue with 3CX V20 (Hosted by 3CX) and my Polycom VVX401/201 phones. We have a SBC running on a local server and the 3CX is hosted by 3CX on the cloud. It is the Enterprise version with 8 SC's. With V18 everything worked fine. With V20 Suddenly, on my Poly VVX401 and 201...
  14. Wrong name displayed on incoming Intercom

    We had an employee on extension 115 that left the company. I deleted the user from the PBX, factory reset the phone, and created a new user on extension 115 for the new employee. But when the new employee Intercoms anybody in the office (*11) the old employee's name still shows as the dialer...
  15. Paxton Entry + 3CX Not working

    I have a local instance of 3CX and Paxton Entry Panel (373-400) on same LAN. No firewall. I have created extension on 3CX for the entry panel and configured. Extension is registered, no issues with that. I have also added the extension I want to call in the entry panel address book. The...
  16. Setup Intercom DSSKey without immediate dial

    Although it would be nice to do this via the 3cx system, I'm willing to do this manually in the phone webUI. We have to for our Fanvil X6U phones.... Anyway, on our other phones, I have a DSSKey for Intercom, that enters *50 (our intercom dialcode) then users can press any of the other DSS Keys...
  17. Unifi Access Reader G2 Pro - Intercom

    Has anyone integrated the Unifi Access Reader G2 Professional with 3CX so someone pushing the button will ring extensions? https://store.ui.com/us/en/pro/category/door-access-readers/products/ua-g2-pro
  18. Rick-Arcus-IT

    2N video stream not working on ios app

    Hello, We are using 2N intercoms where we have the intercom dial the 3CX extension, the user can see who's at the door and can use a DTMF code to open the door. When we test this using an Android phone, this works perfectly. The intercom sets up the call. The user accepts the call, then clicks...
  19. New Fanvil PA3 Deployment, First Time Using PA3

    I am attempting to setup a Fanvil PA3 with 3cx that is hosted on a cloud server. I have been Googling and reaching out to Fanvil, but still not quite sure how this is supposed to work. Any help would be greatly appreciated! I am replacing a Valcom V-2001A analog system with the PA3 to use...
  20. Intercom a Station

    How do the settings need to be to enable somebody to intercom a station that is in use? I was thinking that "Intercom Barge Enabled" would do this, but it seems not to. We want some stations to be able to intercom other stations that are busy and it automatically picks up and sends the...