MacOS clients running the Chrome PWA, how do we configure click to dial? In the Chrome click to call extension we see only 'web client' - this opens a new browser tab, not the PWA app. Searching the forum and Google but can't find a solution to this.
Hi all, I am trying to find the default WAV file I and I cannot seem to locate it in OSX?
I have looked through application package contents etc.
I want to replace the WAV file with something softer.
Thanks!
Jason
Am I correct in thinking our SBC no longer serves any purpose now that all users have moved from hardware phones to the macOS desktop app / WebClient?
(We've disconnected the SBC but seeing occassional 'no audio' issues with users in that office so trying to diagnose).
Version: 16.0.4.504
Is there any option in the PBX not to advertise Local PBX IP to the softphones?
I have a Windows Server in the cloud, physical phones connect via SBC - works flawlessly.
Local PBX IP shows up in the 3CX software client ( Windows, Mac, IOS, Android) and often registration...
Yesterday and over the last 3-4 weeks I could download Client for Mac computer, today the link is absent from the website https://www.3cx.com/user-manual/
Does anyone know if support for MAC has been pulled/stopped?
Hello,
When clicking on your status in the Mac desktop client to change it the menu stays there and there is no way to close it except for closing the client and re-opening it. See the attached screenshot.
Cheers
Hi,
I just installed the latest mac client (16.0.1) and noticed bugs and missing features in the chat window:
it's impossible to enter accentuated characters.
when setting the cursor in the middle of a typed phrase for correction, le cursor jumps at the end of the input when a key in pressed...
We have just installed version 16 of 3CX on our server and updated the client on our Mac computers, just to discover that the switchboard is not available any more on the Mac client. This is unfortunate, as the switchboard let our employees log in/out to several queues with just 2 to 3 mouse...
Hi there,
After the upgrade on Saturday to 3cx V16, our softphones on Mac and Windows updated also. Windows is fine, but the button to show the switchboard on the Mac client is no longer available. Is this is a bug, and is there a way to get around it?
Unfortunately for us, our switchboard...
Hello,
We are 4 users experiencing ce same bug with the 3CX client on macOS Mojave
When we change network interface (Wifi to Ethernet for exemple), instead of reloading, 3CX doesn't respond anymore.
We have to kill it manually and relaunch it.
Are we the only ones to have this bug ?
The 3CX app is pretty decent as far as usability goes, but even though its just sitting there (I might make 1-2 calls per week), the app constantly sucks up between 7-10% of the CPU.
For comparison, I use chrome browser continuously with over 20 open tabs and that takes about 50% CPU.
So 3CX...
Sorry for the maybe-wrong forum, but I haven't found a MacOS client specific one.
I post just to know if (and potentially when) a video-feature is planned in the MacOS client, because in the negative (or too-far) case I begin working on a Parallels-based solution.
Thanks,
FL
Hi,
I am new to 3CX and have the plan to use mainly 3CX softphones in our company instead of the old hardphones. The problem we are currently facing is that the sound quality is different from client to client and the softphones on our macbooks deliver the worst quality of all compared. It is...
Hi,
We are trying to import Google Contacts to the 3cx Client on MAC. Does anyone know how this works?
It works fine on the Windows Client, but I can't find the "button" in the Mac Client.
Thanks fpr your help.
Hi,
I downloaded and installed 3CX latest version (15.5), run the configuration file, my status is available and I can see On Hook. I am using MAC version 10.13. But I cannot make any outbound call. I even tried reinstalling but it is still the same. I tried the client and web client, even...
Hello,
when using a device like a Jabra PRO 930 together with the Mac softphone we encounter a long delay after beginning the call before i actually get heard or hear anything. There seems to be something like a "now audio is enabled" event and then it works, but it takes 2 or 3 seconds. This...
Every time I open the 3cx client for Mac it tells me to update. The things is I have already updated it.
I am using v 15.1.079 on Mac OS 10.10.5 Yosemite.
Anyone else having this issue?
Hello,
I'am using 3CXPhone 15 for MacOSx.I want to change ringing tone for application.But i can't find any menu option for this.
Is there any user experienced about this subject?
Thanks for your help.
We have been testing the 3CX service for about 2 months now and we are still having trouble with Mac Client calls between extensions. With pretty consistent results, when a call is place to extensions that are not on the same network, audio is only available for 1 side of the call. As soon as...