management console

  1. Unable To Login To Management Console From One Machine But Fine From Another

    Hi All, I have a really weird situation with a test install (so no real implications, but still....) If I try to login from Win10Pro using FireFox, I get rejected, with 'Incorrect Username or Password' If I try to login from Ubuntu using FireFox, with the same credentials, I can login fine...
  2. Seth Loomer

    Bring back management users being able to manage each other

    I have several clients who have users that require management console access due to needing to be able to pull call reports. Since they need to have access to the management console to get call reports, their Sys admin can't manage their extensions without logging in with the admin credentials...
  3. Can I whitelist my IP by using ssh to my Digital Oceans droplet?

    Hello: I cannot access the 3CX Management console - my IP is locked out. Can I whitelist my IP from the command line if I ssh into my VPS? Can I de-Blacklist my IP? Is there a way to reach 3CX to help me regain access? Thanks, Rob.
  4. Unable to tick automatic update in web management portal

    Hi Guys, Having some trouble enabling automatic updates in the web management portal. I go to the updates page and tick the box in the top left that says "Automatically update 3cx" but it doesn't seem to do anything. I can manually install the updates from the management portal but cant seem to...
  5. Bug report: Recordings not showing with underscores and dashes in queue/inbound rule names

    Hi all, This'll be my first post here, so feel free to correct me if I'm not in the right place. We don't have a support license, so I'll just report my findings here for anyone having the same issue, hoping 3cx will fix it whenever they have time to do so. For a few months now, the...
  6. Improve Prompt recording management

    Maybe this is somewhere else in the threads but I didnt find it in a quick search. It would be great if all prompts came from a central repository on 3cx so that we can just hit a drop down and see a listing of all previously recorded voice prompts that have been done but in addition to this it...
  7. Solved Impossible to login to management console on new setup

    Hi I am trialling 3CX (free version) hosting on a local server on my network. Went through the initial setup procedure fine and got the screen with license key, password etc. on it and took a screenshot to save the information. I can log into the server via SSH from a terminal as root using...
  8. 3CX Management Console

    I am new to all of this so please forgive me if I use an incorrect term. I am trying to log into the 3CX Management Console. It is asking for "user name or extension number" then "password", i have tried my extension (3001), my username to the best of my recollection, my username from 3CX and...
  9. Andi Moser

    Cloud Management Console for multiple 3CX cloud installations

    3CX says in some posts that a cloud management console is being developed to replace the no longer available multi-tenant version. More and more systems are entering the private cloud and managing multiple systems in one console is a must nowadays. This console has been promised for a long time.
  10. Andi Moser

    Is there a Cloud Management Console for multiple 3CX cloud installations?

    3CX says in some posts that a cloud management console is being developed to replace the no longer available multi-tenant version. Since 2017, this console should be ready. I went to the shoals of the 3CX website and searched for it but found nothing. Also in the Partner Portal is nothing to...
  11. NGINX Reverse Proxy for 3CX

    Hi everyone, We are currently facing a big problem: we want to put a reverse proxy in front of our 3CX instance and that's what we did. However, we are facing an issue with our sophtphones and iOS + Android clients: The presence is not working; The mobile app is show waiting for network...
  12. Azure cloud: 3cx web management console's parameters not working

    I have 3CX PBX hosted at azure cloud. In web management console, I set parameters in Setting->Parameter Settings HIDECALLERID to *5 and HIDECALLERIDINFO to Anonomous when I make call with prefix *5xxxxx where xxxxx is the called number. 3CX management console doesn't send Anonymous as CallerID...
  13. Web client / MC default language

    I am based in Australia, but for all users on our system the global language of the web client seems to bet set to English (US). This means that dates are in American format, and every single user has to manually choose English (UK) to get the correct date format. Can this be changed globally...
  14. Rev E Miller

    Server Error on 3CX Management Console

    Getting "Server Error" on 3CX Management Console when attempting to login since last night around 1:30AM Eastern Time.
  15. I can't longer access the management page

    When i insert the credentials, it gives me authentication error but i haven't changed my password. How can i solve?
  16. Extension management delegation - Disable extension creation

    Hi everybody, Small question regarding the delegation of extensions management. For our customers, I would like to let them the possibility to manage the existing extensions, which is possible via the “Rights” of the extension of any user, but I cannot disable the possibility to create new...
  17. Separating web portal from call traffic

    Hello Is there a way to separate SIP/call traffic from the web portal? At the moment I need to run all traffic through our reverse proxy and decide on the requested URL if allowed or prohibited to not grant access to the management console from the Internet because the iOS and Andriod apps need...
  18. 3CX PhoneSystem 01 System Server will not start

    I cannot access the web management console and when the service tries to start on windows, the error is : error 193: 0xc1. 3CX PhoneSystem 01 System Server and 3CX PhoneSystem 01 Management Console will not start.
  19. Implemented SBC status visible in management console and notifications

    See status of SBC in the management console. If SBC is offline notification by email.
  20. Provisioning Error

    If I log into 3CX management console with admin credentials -> settings -> Phone Provisioning, I get the following error message: Any help will be highly appreciated.