presence

  1. Nick - SPN Co

    DND Status Not Reflected on Yealink BLFs Causing Issues During Migrations

    As a 3CX partner, we regularly migrate customers from competing PBX platforms to 3CX. One recurring issue we encounter is the loss of DND visibility on BLF keys for desk phones such as Yealink handsets. Many competing systems publish DND status to BLF subscriptions, allowing receptionists and...
    • Nick - SPN Co
    • Thread
    • blf dnd presence presence status presence sync yealink
    • Replies: 0
    • Forum: Other

  2. Does an SBC need to be on the same machine as a bridge slave?

    I have created a bridge between two 3cx systems and the slave is seeing presence information from the master, but the master is not seeing any presence information from the slave. Despite this, the bridge is showing as active on both systems and calls are working fine in both directions. Of...

  3. Change https port

    Hello 3CX community, I want to change https port instead of 443 to 5001. I navigate to sudo nano /etc/nginx/sites-enabled/3cxpbx and change listen record. after this I was able to enter 3cx management console with port 5001 instead of 443. my extension was able to start a call... but...
    • Nik_si
    • Thread
    • https port presence presence status
    • Replies: 16
    • Forum: SMB
  4. MikkelAnd

    Broken presence from connected bridge after updating to 20 U5

    Hi, Our local 3cx is bridged to an external 3cx via a tunnel connection. Presence is configured so we get their presence, but they don't get our presence. This was working perfectly well while our 3cx was version 20U4 and the external was 18U9. Both are Debian based. We updated to 20U5 and...

  5. Remote Presence

    Hello Since the 3CX update, users can't longer see the presence of other users from another PBX Have you an idea for solved this issue? 3CX version : 18.0 (Build 917) Thanks Stéphane

  6. Bridge Presence not showing

    I am using 3cx 18.0.2 hosted by 3cx. I have sucessfully configured a master and slave bridge. Using the public documentation I was able to see presence on the slave side of 3cx but not on the master side. Then I started to fiddle a bit and try to remove an add all users on the master side...
  7. Orbital_Andrew

    Hiding presence information

    Following on from these two threads: https://www.3cx.com/community/threads/hidden-extensions-showing-in-app.80343/#post-370071 https://www.3cx.com/community/threads/hide-phone-numbers-of-active-calls-in-webclient-webclient-people-interface.73821/#post-331563 I have a customer who would like to...

  8. Solved BLF or Presence over Bridge

    Hello Everyone, I am new to the forum, I have tried to search about this but all I found does not give me the exact explanation. I have 2 pro licences connected over master and slave bridges wich are registered and working (I can make calls through it via the relative outbound rule I have...

  9. Solved New iOS client 26/06

    Good afternoon, When looking at presence on the iOS client, if contact A calls contact B, the presence for A turns yellow and says "in a call", the presence for contact B remains green and does not update to show "ringing"? The Windows client displays the correct presence contact A turns...
    • jonpennell
    • Thread
    • ios presence ringing
    • Replies: 4
    • Forum: iOS

  10. BLF Over Bridge

    It would be really good if BLF on phones (I use Yealink, mostly) would work over a bridge. While presence over a bridge is available in the 3CX app, it's often not practical to use the 3CX app on a PC for that. For example, a phone may be in a location where there is no PC, or even room to...
    • rayfield
    • Thread
    • blf bridge presence
    • Replies: 2
    • Forum: Server

  11. Queues and presence

    Hi all, I have a tricky callflow problem, and I'm hoping someone can help. My client has 60 retail stores, and 1 head office location. To improve customer service, they have started a call centre trial in head office that can take the calls for the retail stores, if the store staff don't...

  12. Showing Conference Presence

    Hi guys, Our company uses a specific extension as our conference extension. It is currently setup as 290 rather than the default of 700. We have had a request from our CEO to make the presence of the conference line viewable in the 3CX client. Is this a possibility? I'm not seeing a way to...

  13. Keeping a BLF from showing an extension ringing?

    I've tried this with permissions, but haven't gotten any where. Is there a way to keep a BLF from showing when an extension is ringing or busy? I've tried groups and limiting presences, but this doesn't seem to affect BLFs on the phones (Yealinks). I can do speed dial, but since the icon is...

  14. Solved Auto Switch

    Hi, It seems that I can configure an extension with available office hours but once that is done I cannot change it. If I select configure after I have previously set hours then the Delete button and the OK button are disabled. Is there a secret way of modifying the Office Hours setting for the...

  15. Solved presence not showing right in mac os client

    can you help me fix this problem? thanks
    • georgi0
    • Thread
    • presence
    • Replies: 5
    • Forum: iOS

  16. Solved What does the red square icon with white in the middle mean?

    One of my clients is unable to receive calls to their extension, but they can dial out. It's not DND but rather a red square with a white rectangle inside of it. I've attached a picture showing this.

  17. Presence status stuck in yellow

    Hello I have an extension whose presence status is stuck in yellow even though the user is not in a call. When the user changes to "away" or "do not disturb" is still stays yellow. It seems stuck. How do I fix?
  18. aurora3

    3CX Presence with 3CX Tunnel

    Hi, Has there been any progress in including the required presence information into the chosen 3CX Tunnel port, rather than having to leave port 443 or 5001 exposed to the Internet? I can see related posts to this in the knowledge base, dating back to 2015, but wondered where this sat within...
    • aurora3
    • Thread
    • 5090 presence tunnel
    • Replies: 14
    • Forum: Server

  19. Implemented User profile photo

    Hi, Very often we receive the requests to add additional data besides presence information: user title and photo. Please consider it for future versions. Thanks!

  20. Presence does not go "Unregistrered" while phone is offline

    I don't know if it's intended and how the registeration mechanics works, but is it normal that the presence status of a phone (android) that is power off is still on its last status? In other words, an offline phone (android) still be shown as available in the presence list. On the contrary...
    • TLA
    • Thread
    • android presence
    • Replies: 10
    • Forum: Android
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