provisioning problem

  1. Snom M400 provisioning failing

    Hi everyone, I have a snom m400 dect base that I want to add to a customers on prem v18.9 installation on windows server 2022. I have followed the manual under https://www.3cx.com/sip-phones/snom-dect-phones/ as best as I can. I am getting the following error right on the DECT Base: I have...

  2. Provisioning Issue with Polycom IP phones

    Hi, We have a collection of about 15 old Polycom VVX 411's. They've all been reset as they were previously attached to another system but reset now. If we could use these in 3CX this would be ideal, as this saves us having to buy a bunch of new Snom phones (we have one at the moment). I am...
    • chrism_ctai
    • Thread
    • polycom provisioning problem tls/ssl
    • Replies: 2
    • Forum: Other

  3. Cannot provision Yealink T42G on 3cx hosted platform.

    Hello, I am trying to setup a Yealink T42G on our 3cx hosted phone system, version 18.0, update 9 (build 20). It is running firmware 29.83.0.120. I have hard reset it mulitple times. I have tried reflashing it with the same version firmware using pumpKIN. Yet, the default password of admin...
    • djesse
    • Thread
    • 3cx 18 3cx hosted default password provisioning problem yealink t42g
    • Replies: 3
    • Forum: Phone System / PBX

  4. Yealink T46U : cannot be reprovisioned after being deleted

    Hi All, A had to remove one Yealink T46U from a user. I deleted it from its extension. After that I try to assign it to another extension but It's not visible in the phone list. Manual configuration does not work neither. I checked the logs and I do not see that the provisionning file has been...

  5. X3U Pro getting auto created as X3U

    Version - 18.0 Update 8 (Build 939) Hosted by 3CX Using Windows SBC Version: 18.1.36 Fanvil X3U Pro Firmware 2.4.7.4(same issue with 2.4.7.5) When the phones are added to an existing extension using the Phones section of the management console, they are detected as Fanvil X3U's. When they are...
    • Brendan D
    • Thread
    • fanvil provisioning problem x3u pro
    • Replies: 1
    • Forum: Fanvil

  6. Solved REOPEN: New phones not appearing under "Phones"

    It's the exact same problem as last time (1 month ago): https://www.3cx.com/community/threads/new-phones-not-appearing-under-phones.120999/ Last time I updated 3cx to the newest Version and that somehow fixed our problem. Today this problem resurfaced, no unprovisioned phones are being...

  7. Solved New phones not appearing under "Phones"

    3CX Version: 18.0 Update 7 (Build 312) OS: Windows 10 Enterprise LTSC 21H2 Phones in use: Yealink T43U & T46U We recently switched hardware without major complications. Provisioned phones are working like intended but new Phones are not showing up. Not sure if it has anything to do with the...

  8. T42S not provisioning

    This phone was originally provisioned on a hosted platform we managed and had successfully provisioned it on that one using the Yealink RPS. I removed it from our RPS account, added it to our VULTR hosted 3CX (V18). Tested for firewall issues, the cfg file downloads fine on the LAN. Provisioning...
    • voxclear
    • Thread
    • provisioning problem yealink t42s
    • Replies: 18
    • Forum: Yealink

  9. Yealink T54W provisioning error

    Hi all, 1. We have a few sites with SBCs and on this small two phone site decided to try and use STUN provisioning. I did manage to get the provisioning file downloaded to the T54W phone but the phone did not register. Luckily after a good night sleep, It came to me to DISABLE the NAT in The...
    • rmalchi
    • Thread
    • auto configuration provisioning file provisioning problem yealink t54w
    • Replies: 1
    • Forum: Yealink

  10. Gigaset n870 provisioning problems

    Hi all, i am trying to provision an Gigaset N870 but when i configure the profile it gives me an web interface password that does not contain any special symbols and also cant contain special symbols. Logging in to the gigaset webinterface it askes me to change the default password but it must...
    • Comfox
    • Thread
    • gigaset n870 provisioning problem
    • Replies: 1
    • Forum: Other
  11. Muzixs

    GXP1625 Provisioning Issue

    I recently got a 3CX hosted instance and it's working great. Got multiple GXP 2170's provisioned with the remote server and they work wonderfully. But I tried to provision several GXP 1625's as documented in the guides 3CX provides and I don't get the prompts to enter the ext. and VM pin. After...
    • Muzixs
    • Thread
    • grandstream 1625 gxp 1625 provisioning problem
    • Replies: 15
    • Forum: Other
  12. TPR3CX

    Provisioning Polycom VVX remotely with SBC

    Greetings, I am trying to provision a Polycom VVX 410 and 600 phone remote using an SBC. I created the SBC successfully, and on the 3CX Server, under the extension's Phone Provisioning tab, I selected, "3CX SBC (remote)" for Provisioning Method, the phone MAC address, the FQDN of the 3CX...
    • TPR3CX
    • Thread
    • polycom vvx provisioning problem sbc proxy provisioning
    • Replies: 5
    • Forum: Phone System / PBX

  13. new fanvil x4 phone is not automatically provisioning

    i'm installing a brand new fanvil x4 on my newly updated to 15.5.15502.6 environment. i do a factory reset on the phone and connected to the network. it shows up in the 3cx phones tab as a new phone. i assigned it to an extension but nothing happens. i'm not doing anything out of the...

  14. Bria Softphone provisions two instances for one softphone.

    We use the Bria softphone because we can select an outbound callerID. This is only happening to one extension. When I log in the extension from Bria is create two softphone instances under "Phones" http://prntscr.com/l0xdk3 When I close Bria one of the two instances is removed When a call...

  15. Cisco Phones - SPA504G - not able to reprovision after network blip (Auto or Manual)

    Hi All, We had a network blip and our cisco phone lost configuration and we are not able to reprovision them. We followed the normal auto reprovisioning step of factory resetting the phones and putting IP address in webbrowser to send provisiong settings, it show the regular page that state...

  16. Unable to provision Fanvil X4G

    Hi, I have an X4G that I am trying to provision with our hosted 3CX system. I have followed the Guide here https://www.3cx.com/sip-phones/fanvil-x3-x5/ Updated the firmware to the latest 3CX firmware, factory reset, added the phone to the extension with the mac address. But when I boot up...
  17. cydney

    Re-Provisioning Yealink T42S Fails

    For the last day or so I have been trying to provision a Yealink T42S phone but with no success. A little backstory here, we have several employees that use the Yealink T42S and a few that have the T46S. So far, I have not needed to re-provision one of the T46S only a T42S. Recently two employs...
    • cydney
    • Thread
    • provisioning provisioning problem t42s yealink yealink 66.82.0.20
    • Replies: 10
    • Forum: Phone System / PBX
  18. LouSmith

    Provisioning causes loss of local network connection

    We set up on an OVH vps that works fine with Windows softphones as well as both android iphone clients. However, the 3 Yealink T42S deskphones (new but have current firmware installed) using STUN are a total bust. All are configured according to 3cx training videos but, after the phone is...
  19. Mark SBS

    VigorPhone 350

    Good morning all, Sorry if this has been covered but after having a good hunt round I am unable to find anything that helps. I am testing the 3CX system and are hoping to use it to replace our existing IP PBX which is starting to fail. We have a mix of phones Yealink (various models) and about 6...
  20. Chris Walters

    Allworx phones on 3CX

    Has anyone had any luck getting an Allworx phone to provision on a 3CX server? I tried following the instructions here: https://www.3cx.com/blog/docs/custom-phone-provisioning/ I was able to create the template and load it in the system. Then I added the phone to my extension, but when I reboot...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom