rest api

  1. Send via REST service the 3CX user who answered the call.

    Hello all, is it possible to send a REST service (POST) to an external server as soon as a user regitered in a queue answers the call? The REST call must contains the following values: - call_id; - caller_number; - date_time; - user_id (the user who answered the call); I know that you...
  2. ASheng

    REST API Endpoint for Live Queue Statistics (e.g., Active Call Count)

    Hello 3CX Community and Development Team, We would like to propose a new feature that we believe would be highly valuable for many partners and customers who manage call center environments. The Idea: Introduce a new REST API endpoint that provides real-time statistics for Call Queues. The...
    • ASheng
    • Thread
    • api call queue dashboard feature request queue rest api statistics
    • Replies: 0
    • Forum: Other

  3. 401 Unauthorized Error REST API

    Hello, I am trying to programmatically change the "internal calls forwarding rules" settings using the 3CX REST API, but my server constantly returns a 401 Unauthorized status code. I have verified that the API token is copied directly from the 3CX web platform. I am using the Node.js framework...

  4. CFD design for Predictive Dialer with Rest API option to download csv file

    I am trying to initiate outbound calls from a JSON response gotten from an endpoint. I have split the process into two flows as follows: 1. The first flow calls the Webservice which returns a json response. The flow has a C# component that writes a .csv file to the system. The C# code used is...

  5. Session.ani

    Hello, I'm performing an integration with a messaging service that we use, what the integration needs to do is that if desired by the customer the conversation continues by whatsapp, at the moment everything is working until sending a message to the calling number that I'm having difficulty...

  6. Integrated our system with 3cx using REST API but it does not log everything

    Hi, I have integrated 3cx with our custom web app using REST API. My goal is to log everything into our database, but it looks like some records are not recorded when I check the Call Log part. Is there any way to force a log of everything? Thank you.
    • GFCBH
    • Thread
    • call log integration crm integrations rest api
    • Replies: 5
    • Forum: Other
  7. L A Comms Ltd

    3CX - Rest API

    Hi, We are wanting to know if anyone has managed to use a Rest API on the new V20 3CX update? V20 now has 2 additional API features, however we are aware people have previously struggled or had to use third party integration companies, which can be problematic when new updates are launched...
  8. L A Comms Ltd

    3CX - Rest Api - V20 Reloaded?

    Hi, We are wanting to know if anyone has managed to use a Rest API on the new V20 3CX update? V20 now has 2 additional API features, however we are aware people have previously struggled or had to use third party integration companies, which can be problematic when new updates are launched...

  9. Postman With 3cx

    Hello All, I'm trying to connect postman to 3cx to get any data I can, been told REST API works with 3cx and I want to test this with postman can help ? url using school.3cx/api/v2/contacts basic auth

  10. 3CX API /api/ActiveCalls

    I have been successfully testing the APIs for 3CX, that I had found from another post that linked to this pastebin: https://pastebin.com/ND1pEw2w I am wondering if anyone is aware if there are more API calls for this method than the ones listed in the pastebin? For example I'd love to be able...

  11. Create a contact over Rest Api

    After a lot of search in this forum I cannot find a Rest Api guide for 3CX. I have version 18 now. The most important thing that I want to do is: When I create a contact in my CRM (filemaker) it will send a command over rest api and update my 3cx contacts. Is that possible now in 3CX ??? Or...
    • thanosgen
    • Thread
    • api contactsync crm rest api
    • Replies: 1
    • Forum: Other
  12. dotBase

    How to call custom REST API for incoming call ?

    Hello, I am new to 3CX so sorry if my question is not clear enough. I want to know how (and if it is really possible) to trigger a REST API call for any incoming call ? Ideally, I would like a REST API call when an incoming call is detected a REST API call when someone pick up the phone a...
    • dotBase
    • Thread
    • rest api
    • Replies: 6
    • Forum: Other

  13. how to catch missed calls in CFD and passing this data to REST API

    Hello, we are using CFD and need to catch Missed call info. like a phone number and forward it to a REST API Component in order to send an SMS with the relevant information. after the call is transferred to ring group or Ext. i need to detect the caller information and transfer the data to...
  14. g.fiszt

    API - Wallboard

    Hello everyone! My company uses the wallboard to manage the team, but it doesn't show all the information they need. So, we want to create our own dashboard, collecting the information through an API or something like that, to show users status, SLA and etc. So far I've seen some old posts...
    • g.fiszt
    • Thread
    • api cdr query rest api v18 wallboard
    • Replies: 7
    • Forum: Other

  15. CRM Intergration Editor REST API not working correctly

    I have a CRM with a REST API and tried to use your CRM Intergration Editor. I configured the CRM Editor as described in https://www.3cx.de/blog/crm-telefonanlage-integration/ and https://www.3cx.com/docs/crm-integration/. I have two REST services with sligthly different responses. But both...
    • allvi
    • Thread
    • crm api costum crm integration matching rest rest api
    • Replies: 3
    • Forum: Other

  16. CRM Intergration Editor REST API

    I have a CRM with a REST API and tried to use your CRM Intergration Editor. I configured the CRM Editor as described in https://www.3cx.de/blog/crm-telefonanlage-integration/ and https://www.3cx.com/docs/crm-integration/. I have two REST services with sligthly different responses. But both...
    • allvi
    • Thread
    • api crm crm api costum crm integration matching rest rest api
    • Replies: 0
    • Forum: Windows
  17. Benjamin Fauchald

    Trying to integrate 3cx with our CRM

    We are writing CRM software and are trying to integrate with 3CX. However for the functionality we need we need to be able to originate calls and other features from the CRM itself. Asterisk has functionality for this and it has been said that 3CX also would provide a REST api in 2018. Is...
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