server

  1. Separating web portal from call traffic

    Hello Is there a way to separate SIP/call traffic from the web portal? At the moment I need to run all traffic through our reverse proxy and decide on the requested URL if allowed or prohibited to not grant access to the management console from the Internet because the iOS and Andriod apps need...
  2. WARNING.WEB_SERVER_NOT_RESPONDING error

    Dear Support, Please help me to solve the problem below. I have 3CX V.15.5 with the latest updates on Debian OS. Every two days my server gives an error message (see below). I can not inter to the web-interface also. Calls do not pass through the server until Debian OS reboot or...
  3. Polycom IP5000 Provisioning Issue

    Hey 3CX Community, I've been testing 3CX v14 on Win 2012 Srv. All my Snom 821/870 phones provision correctly however this Polycom IP5000 does not. I have followed all the guides I've found on 3CX to no avail. I just want a company phonebook to sync with the phone. The phone will appear under...
  4. 3CX Log in Error Message

    Hi, After restarting the server and logging in with admin credentials, I get the following error message. Has anyone encountered this before? In house server on v12.0.4.1311.996 Thanks.
  5. Michael Menor

    Installing 3CX on 2008 R2 with DNS Role

    Is see that it's not recommended that "3CX Phone System must not be installed on a host which is a DNS or DHCP server, has MS SharePoint or Exchange services installed." https://www.3cx.com/docs/manual/phone-system-installation-windows/ Why is this, exactly? Has anyone ran into issues with...
  6. Export Call Logs

    Hi, new user here, Wanting to export call logs from the last few years to clear space on the server and hopefully help things run smoother on our server. Any instruction on how to export call logs onto an external hard drive? Appreciate any help you could offer. Thanks