snom

  1. Solved Yealink W60B no call quality button

    Hello, we have two users, that use a Yealink W60B DECT behind an SBC. Under the Team page of the dashboard they show a grey box, without saying not registered, and won't let me monitor call quality. But under the Admin page they are registered, when calling they work properly. The DECT is on the...
    • Nicolò
    • Thread
    • call quality dect sbc snom yealink
    • Replies: 2
    • Forum: Yealink

  2. Intermittent Random “Not Registered” Events on Snom D785 Phones – 3CX v20 Update 8 – Phones Recover Automatically

    Environment PBX Software: 3CX Phone System Version: Version 20.0 Update 8 (Build 1109 Release) Deployment: On-premises Phones Model: Snom D785 IP Phone (fw. version 10.1.175.16) Provisioning: Standard 3CX auto-provisioning using the stock 3CX Snom template Network • Phones and PBX reside on...

  3. Extensions 110 and 112 coming up as emergency numbers

    We are based in the US, running 3CX V20 Update 5, and we are using SNOM D785 phones with firmware 10.1.215.13. I have one user on this system whose phone, when they dial 110 or 112 it pops up as an emergency call. The call will go to the intended extension, but it just shows up on their phone...
  4. ArneDery

    Department phonebooks on SNOM phones

    Has anyone managed to get department phonebooks working correctly on SNOM phones? In our setup, the phones always show the full company directory, even though the user is assigned to only one department. Ideally, we’d like the SNOM D8xx / D7xx phones to only expose the department-specific...
    • ArneDery
    • Thread
    • phonebook snom
    • Replies: 3
    • Forum: Snom
  5. ArneDery

    SNOM D810 support

    Hi, Currently, there is no supported firmware available for the SNOM D810. Do you have any information on when support for this model might be introduced? Thanks in advance for any advice
    • ArneDery
    • Thread
    • firmware snom
    • Replies: 2
    • Forum: Snom
  6. Arthur.b

    SNOM M900 - MULTICELL & MULTI ZONE

    Hello everyone, Has anyone ever set up an infrastructure using SNOM M900 DECT base stations? Here's the idea: there would be multiple chains of DECT base stations across different locations. The goal is for 3CX users with SNOM handsets to move freely between sites, with their handsets...
    • Arthur.b
    • Thread
    • dect multicell multisite deployment snom
    • Replies: 1
    • Forum: Snom

  7. Snom Phone deregister after some time

    The 3CX is installed on prem. the Version of the 3cx is Version 20.0 Update 4 (Build 487 Release) We have a Phone which disconnect after certain time, it's just unregistered. It's a snomD865 with firmware 10.1.175.16 The Customer have 20 Phones and only this one does not work. We have already...

  8. Snom M900 DECT Multicell and Multi Primary - Advice

    Hi all, I'm looking for advice on the following use-case: Separate offices but within walking distance No wireless connection between the offices, don't want to also (safety when walking on street). Need Snom DECT M70 handsets to work in both locations. Both offices are connected within the...
    • Robert S
    • Thread
    • 3cx 20 dect snom
    • Replies: 0
    • Forum: Other

  9. Solved Snom Dect M500 series

    I have been waiting for over a year to get the Snom Dect M500 series supported in 3CX. The current system allows the M300 M400 and M900, but not the M500. Can I get an explanation for why that is the case and if there will ever be support for the M500?

  10. Firmware updates for snom M400 & M65 & M25 combination

    According to service.snom.com, there isn't really a firmware version that is compatible with all three of M400, M65 and M25. BSV740B104 seems to be for M400 and M65, but not for M25. BSV650B2 seems to be for M65 and M25, but not for M400 and BSV610B5 seems to be for M400, but neither for M65 nor...

  11. M70 on M900 multicell are randomly removed

    Hello everyone, We are experiencing a problem with the random removal of M70 DECTs from our M900 multicell (there are 23 of them). Several times a week, one or two M70s disconnect from the system, appearing as “removed” in the “extensions” tab of the SNOM terminal. We therefore have to...
  12. netzwerkadmin

    Snom phones / Media negotiation failed

    Hi, everyone. In our company we always buy and use Snom D713 phones and add them to 3CX extensions then. All our D713 phones are updated to 10.1.175.10 firmware. Yesterday we have faced a strange issue. We got a new employee and created new 3CX extension (same as other extensions). Then I...

  13. Snom D315 on V18 not provisioning

    Hi everyone, we are changing ext to our D315. We did reset it and reboot it. We see it in the phone list in bold. Unfortunately the phone reboots and stay in the config menu (where you choose the language). Nothing else happens. How can i solve it?
    • Philein
    • Thread
    • configuration provisioning snom
    • Replies: 13
    • Forum: Snom

  14. Long Re-Provisioning Times with Snom D715 Phones on 3CX V18

    Hello! Dear 3CX Fans! We are using 3CX Version V18 Update 9 (Build 20). While more and more users are adopting the 3CX Chrome Softphone (which deserves high praise), many of our staff members still prefer using a traditional telephone. For this, we are employing the Snom D715 with firmware...
    • denko2k
    • Thread
    • provisioning snom snom d
    • Replies: 5
    • Forum: Snom
  15. Alessio.Hsyde

    Snom problems after update to 10.1.169.13

    Hi everyone, after updating to firmware version 10.1.169.13. All D710, D717 and D785 phones randomly, without warning reboot. In some cases it happens that they don't provision correctly and get stuck. Obviously if I try to put version 10.1.169.15 (which seems to solve the problem), 3CX returns...

  16. snom dial plan

    Hi please can someone help me, i have this dial plan (UK) and im not sure how it works but it does if you dial 11 digits starting with 0 it auto dials so they dont have to press the tick also if you dial 2 first followed by 2 more digits between 0 and 9 it auto dials 200 range extension...
    • Billy Wright
    • Thread
    • auto dial dial plan snom
    • Replies: 5
    • Forum: Snom

  17. Solved Snom M900 - Globales Adressbuch wird nicht synchronisiert

    Hallo liebe 3CX Community, ich habe bei einem Kunden eine Snom M900 Basisstation mit 2 Telefonen installiert. Soweit funktioniert auch alles, bis auf das Globale Telefonbuch. Wir haben im Adressbuch der 3CX ca. 70 Kontakte, die auf auf das Snom Handset (M70 übertragen werden sollen). Leider...

  18. SNOM C520 not supporting PNP

    We just bought a few Snom C520 as our new conferences phones after seeing they were still supported by 3CX. However I am unable to provision them through the 3CX Admin console like I can for our desk phones. The only way I have been able to provision them is manually through the phones web...
    • klkocher
    • Thread
    • conference phone snom snom c520
    • Replies: 5
    • Forum: Snom
  19. afit

    SNOM D785N dimming issue

    I have a requirement for lowering the brightness level on a particular SNOM D785N ext\handset because if it's location in a private bedroom. Normally I would attempt this by using a custom template, but this is a hosted (by 3CX) instance and custom templates are not available. I have tried...
    • afit
    • Thread
    • 3cx hosted brightness custom templates d785n dimming snom
    • Replies: 3
    • Forum: Snom

  20. 3CX - M900 - M65 - dect settings are overwritten / provisioned

    Hello, We have a 3CX setup with 4 dects. On the dects the users have changed the phone language and they have set a custom ringtone for special numbers. However, the next day the settings are gone/reset, probably cause by the auto-provisioning of 3CX. Please advise on how to disable this so...
    • IT 24-7
    • Thread
    • dect dect 3cx snom snom m900
    • Replies: 6
    • Forum: Snom
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