solved

  1. Remote office user cannot make successful calls through site to site vpn with FXO line

    Hi; I have Office A and Office B, they are connected by using site to site VPN. My 3CX server and the analog line are both deployed at Office A, the Office A is using Patton FXO device for analog connectivity. At Office A, I have no problem to dial out and receiving call through the analog...

  2. Solved Samsung IP Phones

    Hello, We have a number of customers that currently use the Samsung PBX. Would it be possible to use the SIP firmware that Samsung provide in order to add the samsung officeserv smt-i5210 handset to a 3CX system. If so how would I go about doing this? Thanks

  3. Adding a Third Party to a Call then Leaving

    Hello, Our client has a request for the functionality to, while on the phone with a caller from the queue start a 3-way call with a staff member. After the introduction, the queue agent would leave the 3-way call with the staff member and caller from the queue staying in the call. They are...

  4. Delete Call Queues from Standard License

    Call queues are no longer available in the Standard License, which is okay for me because Ring Groups meet my needs. The problem is that I had call queues setup prior to the automatic upgrade to v16. I would like to delete these queues but I don't want to upgrade to the pro version just to...

  5. Disable Audio and/or Video Conferencing

    One of our clients is looking to fully disable the audio and video conferencing (using version 16) for the whole PBX. They would prefer to be able to disable both but would also be happy with just disabling the video conferencing. I can't seem to find any documentation or examples of if this...

  6. Solved Colon in display call from in webclient and ios client

    Since a few weeks when we forward calls to another internal station, we always have a colon (:) before the station name forwarded to and then the number from the caller. The string is so long, that in the webclient and ios client that you can't see the caller number. I did a trace from our 3CX...
  7. midwest1

    Solved unable to update 3cx on linux

    Server isn't seeing that the license maintenance is correct: unable to upgrade to SP5 3CX failed to establish a TCP connection to activation.3cx.com. Ensure that the local or border firewalls are configured to allow outbound traffic to activation.3cx.com. Firewall is 100% fine Release New...
  8. Bill Schalck

    Solved Yet another one way audio post, outbound SIP trunk calls, called party can not hear

    I've been reading various posts about this all morning and can not find anything that could be causing this. I've looked at all the common "culprits" on dozens of posts. I can make extension to extension calls with no issues with clients that are on and off our internal network. I can receive...
  9. AWS2P

    Solved SBC Rapsbian network settings

    Hi, i've started to set a SBC over Raspbian and stopped settings when network wizard was displayed. Is there a direct way to restart this wizard and answer network settings? if not, is there a way to avoid restart SBC config from beginning. Thanks for help
  10. Guy Zuercher

    Solved Updated SIP Trunk automatically activated?

    Hello Forum, i can't find information about updating SIP Trunk profiles. When installing the updates through 3CX Admin, will the already existing SIP Trunks be updated too or does this only affect new SIP Trunks? Thanks for pointing me in the right direction. kind regards Guy

  11. How to stop internal ip address from changing?

    Hello, Recently having a problem in which the internal ip address of the linux server running 3CX is changing. While I can set 3CX to dynamic, I'm unable to access it because I have to change port forwarding settings based on whatever the current internal IP is, which prevents access. I don't...

  12. Linksys SPA 3102 not connect on trunk

    Hi, I would like to use a SPA (3.3.6(GW)) as a trunk. How can I set this up in the 3CX PS? The SPA is configured (before it has worked with Asterisk), but I can not find a description so I can add it to 3CX.
  13. armello

    Solved 3CX does not recieve call through SPA-3102

    Hi, I know that the SPA-3102 is not officialy supported to operating with 3CX however it is working fine to make call but for some reason i cant recieve. The extention does not ring when I try to call to the analog line. please check the imagens. thanks!

  14. Webclient, Click-to-Call DECT phone shown as not connected

    Hi there, We use snom m700 DECT base with m65 handsets. Until recently we were able to use chrome click to call extension. I'm not sure if it's related to the upgrade to 15.5.13103.5 or not. Whether we dial directly in webclient or use the click to call the same message Phone Not Connected is...
  15. Xestrix

    Solved Upgraded v14 to v15.5, SIP using TCP now?

    Hello all, I'm experiencing a strange issue with and upgrade I just performed. Moving from an up-to-date v14 to v15.5, I noticed that post-upgrade, outbound calls were failing (inbound were fine). Checking Wireshark, there were no differences in the SIP Invite requests except that in v14 the...
  16. Shane Jensen

    Solved Inbound routing problem with Multiple Trunks from Flowroute

    We utilize two separate Flowroute accounts to provide 2 DIDs (19528959700 and 19524795780). Each trunk is set to go to a separate Digital Reception extension (801 and 810), however all calls are being routed to the extension 810 defined as the inbound destination for 19524795780. 05/18/2018...

  17. Solved Solved: Help provisioning Polycom VVX410 remotely - Line not registered

    Hi All, New to 3CX and trying to setup a lab evironment for testing. We have a boat load of Polcom VVX410's from other cloud PBX services that if I can get to work with 3CX would give me some good options to move over to 3CX. Current setup is: - 3CX Pro running in Google Cloud - SIP Trunk...
  18. Andrew Barr

    Import local contacts via csv

    Hi all, We are just about to move from our old Avaya system to 3CX and one of our users has about 300+ speed dials in his Avaya app. We have exported them out to a .csv file and I am trying to find a way of importing these in as local contacts to the 3CX Client. Looking through the user...
    • Andrew Barr
    • Thread
    • client contacts csv format import phonebook solved
    • Replies: 2
    • Forum: Windows
  19. Patrick Vallée

    Cannot provision from email on Galaxy S7 since 15.5

    Got a provisionning error : Provisioning error Provisioning information could not be read. But i'm ok with QR code provisionning Someone have an idea ?
  20. Heath

    Error on Linux Install

    Im getting an error in trying to install the software on Linux. wget -O- http://downloads.3cx.com/downloads/3cxpbx/public.key | apt-key add - No problems.. Downloadedfind echo "deb http://downloads.3cx.com/downloads/3cxpbx/ /" | tee /etc/apt/sources.list.d/3cxpbx.list No Problem here either...
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