sync

  1. ArneDery

    O365 - User groups to phonebook

    Hi, We are currently using the Microsoft 365 / Azure AD integration to synchronize AD groups for user creation, which works well. However, in many environments not all AD users should be created as 3CX users. Still, it would be extremely useful to have certain Microsoft 365 AD user groups...
  2. Arthur.b

    M365 - How to Sync users without "Sync user account details" option ?

    Hi, We are running an on-premise 3CX instance with 115 extensions. We have Microsoft 365 synchronization enabled to allow for SSO. During the initial deployment, we enabled the 'Sync user account details' option. We later disabled it so we could manually edit first and last names directly...
  3. lancerichards

    M365 User Sync - Schedule / Force

    Hi All, I have a system where we have enabled M365 for user sync / SSO. The issue we are facing is that the refresh of the user does not seem to be happening and we are not seeing user updates. I have disabled "Sync Microsoft 365 Users", done a service restart, then re-enabled - still no user...
  4. M365 Sync Users with Groups

    We would like the ability to sync users based on their group memberships, as manually adding or removing users is not efficient or scalable. Additionally, having the option to assign extension numbers to users based on their group (e.g., department or location) would streamline the process and...
  5. M365 Sync Only - Unsorted and Unsortable

    Good Day, We only sync some users to M365 with 3CX, however the Sync Users -> Sync Only list appears to be in random order with no way to sort or filter it. If we want to remove one user we have to go through 12 pages of entries reading each one to find the user to remove. Does anyone have any...
  6. Sync the Titel from M365 to 3CX Extensions

    A Customer complains, that the titel like "Dr." (which is part of the AD User Settings) are not synced to the 3CX Extension. We request to add this vaue to the Extension Settings.
  7. JustBoyke

    Teams status sync question

    Hi, We love the ability to sync the status of our employees from Teams to 3CX. However, there is one issue we keep encountering: Teams switches the status of users to “Away” after a few minutes of inactivity. We have employees who need to visit local sites for our customers but leave their PCs...
  8. Sync across devices

    Hello, the problem is that 3cx is installed on a PC, Android and IP phone, when they call and you reject the call, the call on other devices still continues and even if you reject the call, it is forwarded to the mobile number. Server version v18
  9. "Bug" introduced when linking new Microsoft 365 users

    Hello, We've been a user of the Microsoft 365 integration to Teams for about 1,5 years now and it's great. My usual workflow for onboarding new users was: - Make a copy of a template extension that has all the right settings - Assign this copy the right name and e-mail address (as per Microsoft...
  10. Sync Azure Groups

    This is becoming more and more painful as time goes on, It would be almost a godsend to restrict azure syncing to a specific security group, especially with large clients and even franchisees where they use office 365 for email and identity but we are not allowed to setup sso as it is not group...
  11. sync Zendesk with 3cx

    Hello, We want to sync Zendesk with 3cx. Do you know how to have multiple Zendesk agents logged into a 3cx server? Thank you in advance for your answer Léa.
  12. Solved Microsoft 365 Guest User synchronized

    Have an issue with an unexpected 3CX user account being created from an Azure guest user profile. 'Sync Guest Users' is and always has been disabled. Only one of the hundreds of external guest users has synchronised. Microsoft confirms the guest user is created correctly and with no difference...
  13. O365 sync with extension.

    Hello, I would like to know if it's possible to change extension status based on O365 status IF extension wasn't created by O365 sync? For example, I manually created 3cx extension 05 with email [email protected] while on O365 I already have user [email protected]. Is it possible to sync...
  14. Office 365 Calendar Sync stopped working

    3CX Version: 16.0.8.9 Trunk Provider: Voiceflex Has the Firewall Checker passed: YES We are suddenly finding that the nightly 3cx sync with office 365 works but the real time updates have stopped working. The earliest we noticed this was on 13.02.21 and have confirmed that the same thing...
  15. 3CX sync with Azure AD Connect

    I need in a way sync my users that are in Azure into 3CX extensions. If anyone knows any guide or something like that can help me I will appreciate.
  16. Dominik Oelmaier

    Office 365 Contact integration

    Hello, I would like to integrate my Office 365 contacts into 3cx contacts. In the client it works with the office365 plugin. Now I want to put the contacts in the attachment, entered the Office 365 server URL, the user and the password. However, it does not sync contacts and I suspect I have...
  17. Dynamics 365 Integration

    Hi, I've set up the new integration with Dynamics 365 CRM as per the link https://www.3cx.com/docs/dynamics-crm-integration/ How do I sync CRM contacts with 3CX? Would the previous functionality of Journalling, Creating new contacts if not found and etc be available? From what I can see...
  18. Office 365 Address Book Integration

    I have a Standard license that I am working on setting up. On the edition comparison page, under application integration, it states that Office 365 is supported within the Standard edition for address book only. However I cannot find any documentation on how to set this up. All I can find is...
  19. Contact sync

    Hi Is there an easy way to synchronize contacts from an external application or database (MySQL/MSSQL/...) directly with the 3CX phonebook? Currently, we use ODBC to import contacts. The problem is that if a contact gets updated in our CRM, it remains unchanged in the 3CX phonebook and we need...
  20. Bridge Phonebook Sync/Integration

    We are migrating to 3CX and have found that the extensions on the one side of a bridge are not in the 3CX phonebook on the other side, and vice verse. I've had this on every other system I have maintained and would like to see this in 3CX. I am actually surprised this hasn't been a feature in...