twilio

  1. Twilio

    Hello! I am trying to setup a 3CX StartUP PRO hosted version with a TWILIO SIP Trunk and have followed the steps provided by 3CX here: https://www.3cx.com/docs/sip-trunk/twilio/ As a result, Inbound calls are working ok, but i can't get Outbound calls to work and i don't see any Outbound...
    • DoruM
    • Thread
    • outbound calling sip trunk between 3cx and 3rd party twilio
    • Replies: 7
    • Forum: Other

  2. Upgraded to alpha U6, now Twilio SMS routing not working

    I know this is all alpha and should expect issues, and I do. I have encountered an issue with the SMS feature after this recent upgrade. My current setup: Multiply did numbers at Twilio. I have the trunk set up and working to initiate and receive calls with the main trunk DID and other DIDs On...
    • DougH
    • Thread
    • sms issue twilio u6 upgrade
    • Replies: 2
    • Forum: SMS

  3. Issue with Twilio SMS

    Hi guys, I did have this set up on a previous version on another system, working well. Now I want to try and use it again but can only get half way. V18 U5, and want to use the SMS functionality with Twilio (open to other suggestions, but it appears to be tricky getting this working in the UK)...

  4. Call Transfer Caller ID to match prospect's number when transferring to client

    I've exhausted all options that I can find on the world wide web. Is it possible to transfer a prospect to our client and have the prospect's callerid show to our client? Their system won't allow us to transfer the call because the data we send right before the call does not match the prospect's...
    • ezyluckyfree
    • Thread
    • call transfers twilio
    • Replies: 3
    • Forum: US
  5. eholloway

    3CX - Twilio SMS Not Working

    Hello all, I have configured Twilio and 3CX hosted instances to support SMS. If I test on either side it gives the success message that a test message was successfully sent. However, if I set a message to be received on any number that has SMS capabilities it is not received. The 3CX...
    • eholloway
    • Thread
    • hosted by 3cx sms issue twilio
    • Replies: 6
    • Forum: SMS

  6. "belongs to forbidden country"! Help!

    Hi, I am currently using Twilio. I am from Japan. Outband has been set up. If the phone number is 070-XXXX-XXXX, I type +8170-XXXX-XXXX. Then belongs to forbidden country (blocked country code = +817) is displayed. Is this because +81 is not recognized as a country code? Please let me know how...

  7. 3CX Preferred SIP Providers in replacement of Twilio and Telnyx

    Hi, Since Telnyx is now officially not in preferred list of 3CX SIP providers and Twilio is also going to deprecate support for TLS 1.0 and 1.1 what are the other reasonable and reliable options to replace the SIP provider. 3CX setup is in Canada region. Please advise. Thank you.
    • MAhmed
    • Thread
    • sip telnyx twilio
    • Replies: 5
    • Forum: US
  8. Orbitel_Marcus

    Solved Twilio SMS - Can send from 3CX, Can't Receive

    Hi All, We've recently added SMS to our hosted PBX using Twilio. Everything looks good, apart from getting SMS replies. We're able to send from the 3CX client without any issues, but we're not getting replies. Looking at the Twilio logs, the reply is coming in fine to Twilio. The Webhook is...

  9. SIP Proxy for 3CX

    Hi, In my country government blocked the SIP port and traffic at the IIG level, which means no one can use any foreign SIP trunk, only local SIP works fine. As a result, I'm not able to use the Twilio SIP trunk on 3CX. When I take a backup of 3CX and host it on an outside country network like...
    • amanjuman
    • Thread
    • proxy server sip twilio
    • Replies: 11
    • Forum: Other

  10. Caller ID showing different number (Twilio SIP Trunk)

    Bought an HK number and created an SIP Trunk in Twilio and integrated in 3cx. Now when we call HK number, it is showing as SG number. Will post screenshots for the configuration
    • visibleonehk
    • Thread
    • caller id caller id outbound generic sip trunk sip trunk twilio
    • Replies: 3
    • Forum: Other

  11. SMS useless when not able to change "FROM ID"

    We tested with Telnyx & Twilio. The SMS Service works great but is useless unless it is possible to set a custom "FROM ID". This must be done from the 3CX side. I think this should be simple to implement and would ad a huge improvement to the usability of the service. "YOU HAVE INSUFFICIENT...

  12. No salen las call ID configurados

    Hola estimados Uso twillio como suplidor , he configurado twillio sin problema, el punto es que tengo varias ofertas por paises y en cada configuracion de salida de llamadas he puesto que el DID principal sea sustituido por el de ese pais, para que los clientes los guarden y puedan devolver la...
  13. CarlosS

    Solved SMS Configuration - PRO Version Not Recognized

    Hi, I can't define SMS gateway: I upgraded From STD (FREE) to PRO (FREE) yesterday to test SMS functionality. 3CX Mgmt Console - Information box recognizes I have a PRO subscription. Under Messaging, I attempt to add SMS but can not save the configuration: when I press OK to save it says...
    • CarlosS
    • Thread
    • sms twilio
    • Replies: 6
    • Forum: Other
  14. snydertech

    Solved 3CX v18 Debian - Twilio - inbound MMS not working

    I upgraded to v18 for nothing else then the MMS support. Everything went smooth with the upgrade, however I can't receive MMS messages.I can send and receive SMS just fine, nothing has changed there. I can even send MMS messages so long as I keep the message under 1MB limit but I can't receive...
    • snydertech
    • Thread
    • sms/mms twilio v18
    • Replies: 2
    • Forum: SMS

  15. SMS-Twilio Issue. SMS Question/Suggestion

    I have the Enterprise license hosted with 3CX and I am using my Twilio account to send and receive SMS. I am able to send SMS messages from my 3CX extension. I am not able to receive SMS messages in 3CX although I can seem them in my Twilio logs. They are just not being fetched by 3CX. I have...

  16. Solved Twilio Elastic Trunk TLS

    Any idea on when 3CX will support TLS in the Twilio Elastic Trunk? I want to port one of our main voice lines over to Twilio for their SMS/MMS support. But, I'm thinking I'm just going to forward voice back to my original carrier since the Twilio trunk isn't secure with 3cx. I think that will...
    • myrich33
    • Thread
    • elastic twilio
    • Replies: 3
    • Forum: Other

  17. Twilio 3CX Sip Trunk - Webhook to track outbound calls

    Hi, We have a setup where we are using the Twilio SIP trunk to make and receive calls. We are having a hard time tracking outbound calls generated from 3CX via Twilio SIP Trunk. Twilio doesn't have a webhook option which I can set in SIP Trunk to track this. Is there any way I can set up a...
    • kira-ags
    • Thread
    • outbound calls sip to pstn twilio
    • Replies: 6
    • Forum: Other

  18. Can not add Twilio SIP trunk in 3CX Admin panel

    When I go to the 3CX panel and click on "Add SIP Trunk" and choose worldwide or the USA it does not show me the option of Twilio in "Select Provider in your Country". How I can add Twilio option there?
    • robertv
    • Thread
    • 3cx sip trunk twilio
    • Replies: 3
    • Forum: Other
  19. rjamesm2884

    Advice using Twilio and 3CX

    Hello, We are in the process of porting our numbers into Twilio everything seems to be working fine except for a few cosmetics things. 1.) How can we remove from our outbound calls the area code +1 on all calls? It seems like E164 needs to be disabled in the settings according to the 3CX...
  20. ECOM GROUP (Mauritius)

    Using Alphanumeric Sender ID for 3CX SMS - Twilio, Need help

    Can someone tell how to set up alphanumeric sender id on 3cx messaging rather than customer receive our phone number? I tried, but they keep getting the phone number, i cannot find any option that can allow this. Using twilio, Sms sent would be for sending notification to customers thanks
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