voicemail greeting

  1. Levi Koenig

    Confused By What 'Greeting' Is Used For a Queue That Has "Destination if no answer" = 'Voicemail Box' for Another Extension

    Enterprise License, v 20.0. Hosted by 3CX. Hey all! :) In 'Admin' >> 'Call Handling' I opened up the settings for one of our Queues. In the 'General' tab of the Queue settings, in the 'Destinations' section we have 'Destination if no answer' = 'Voicemail Box' and we have selected a dummy...

  2. Solved Accessing voicemail greetings

    Long story short I am doing a migration to another system. I would like to download every user's voicemail greeting as audio files so I can load them into the new system. Does anyone know the easiest way to do this, if it is possible at all? I'm not opposed to getting my hands dirty on the...
    • MSET
    • Thread
    • 3cx migration self hosted v18 voicemail greeting
    • Replies: 4
    • Forum: Phone System / PBX

  3. Voicemail - How do I access a Group Mailbox?

    I have dialled 99999 and pressed # on my startup addition of 3CX, But it asks for my PIN? Not to enter another mailbox number like the instructions say? So how do I get into a Ring Groups mailbox to edit the greeting?
    • Terri Griffiths
    • Thread
    • groupmailbox voicemail voicemail greeting
    • Replies: 5
    • Forum: SMB

  4. Multiple Voicemail DTMF Breakout Options

    It would be extremely helpful migrating our existing Avaya, Shortel/Mitel and other customers to 3CX if we had a VM breakout option per mail box. The Sales voicemail box box and the Executive voicemail boxes are going to want different break out options every time. Leave the '0' to go to the...
    • Bruce Brewer
    • Thread
    • breakout voicemail breakout voicemail greeting voicemail press *
    • Replies: 0
    • Forum: Server

  5. Can't Customize Voicemail Greeting from the Standard Greeting on Linux

    I'm trying to configure my own voicemail greeting on extension 00 using voicemail from an external phone. I've called in, had the Digital Receptionist voice prompt respond, entered 999, then 00 for the extension and the PIN number. Went to 9 - 8 for personal options, voicemail settings, and I...

  6. Mute Call on iOS sends caller to Voicemaill Hell

    Hi Guys: I'm running the 3CX client version 15.5.13.346 on iOS 10.3.3 on an iPhone 6. When I am away from my desk, I use the 3CX client to ring my mobile. I have found that when I attempt to send the caller to voicemail by double-clicking the power button on my phone, the caller does not end...
    • Chris Pilko
    • Thread
    • ios iphone client voicemail greeting
    • Replies: 4
    • Forum: iOS

  7. Voicemail Greetings

    Presently when a user uses their desk phone to record voicemail greeting for their voicemail box using option 8, they are able to verify and save the voicemail. However, when you call the extension and get the voicemail, the recording will not play. I can even browse to the voicemail greeting...

  8. Different voicemail greeting for on/off hours

    So I've seen similar items posted, but I wanted to see if someone can tell me a better way to do this than what I've seen. Running v15.5 SP2. I know you can set up different extension statuses and have different greetings for those statuses, but I don't believe there is a way to schedule those...

  9. Different Email Address for Voicemail then for Extension Contact

    Version 15.5 Is it possible to use a second email address, different from the one associated with a user's extension, as the delivery location for voicemail notifications and attachements? I use https://www.phonetag.com/ for voicemail-to-text transcriptions and would like to be able to have...
    • Johnbenj
    • Thread
    • email email notification vmail voicemail voicemail greeting
    • Replies: 4
    • Forum: Phone System / PBX

  10. Voicemail Greetings Saved but not Assigned

    3CX ver: 15.5.5 Now that we have went live, Extensions are recording their Voicemail Greetings, hitting pound and then '0' to save. When a call triggers their voicemail, they get the default greeting. If I go into the extension, under Voicemail, it shows blank in the greeting box. I then...
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