web app

  1. Web Client Manager Panel select text

    The Manager Panel in 3CX Web Client seems to have changed in version 20.3.16 (or earlier). Previously the Manager Panel allowed to copy the phone number and details per selecting text and then copy. In the new version when you try to mark/select text a drag and drop function is executed and...
    • icsda
    • Thread
    • manager panel switchboard web app web client
    • Replies: 4
    • Forum: Web Client
  2. phoneguy84

    Contacts Visibility Difference Between Mobile and Web Client

    We have noticed an issue with a contacts visibility difference between the mobile client and the web/desktop client. In the mobile client, a user can see all extensions across the system including other departments. This is problematic when we are hosting distinct and separate groups within the...
    • phoneguy84
    • Thread
    • android contacts departments ios mobile app web app
    • Replies: 4
    • Forum: iOS
  3. NickEmpireComm

    Blind Transfer "Quirk"

    Good Afternoon. I've come across an odd quirk that was brought to my attention by a customer of ours. When using the Windows app, and mobile app (Android and iOS), the blind transfer isn't behaving as it normally would...or did. A user will receive a call and intend on transferring that...
    • NickEmpireComm
    • Thread
    • android app blind transfer ios app web app windows app
    • Replies: 3
    • Forum: Windows
  4. ronenba

    3cx ring Windows web and phone simultaneously - V20

    I setup a Grandstream phone with the extension but now it doesn't ring on the web and on the Windows app how can I set it up so it will ring on the Windows app, web, and phone simultaneously?
  5. Haydius

    Dialer / active call covers other items until call ended

    When using the WebClient, the Dialpad (or active call) covers elements in the top-right. We noticed this when a client was asking how to access the Panel to manage a queue while on the phone to an agent. Sure enough, when we were on the phone to them discussing the reuqest, we saw our call to...
  6. TecMate

    WebApp dropping calls

    Client is experiencing a strange issue where the 3CX WebApp appears to drop the call randomly and the dialer shows they're not in a call but the Call Panel will show they are still in the call. They are using 3CX WebApp in MS Edge and Yealink WH62 headsets all up-to-date with the most recent...

  7. How to re-order icons in PWA?

    Currently, voicemail is hidden under the ellipsis ... , I would much prefer voicemail to be visible over Chat, Meet, Panel, or Contacts, which I rarely use.

  8. Web App Availability Continuously Shows Every User as 'Available'. Help Please!

    Hi all, We've recently installed 3CX to our Azure cloud environment, with a SBC installed in our local data centre. Testing so far has gone great, desk phones are registering, calls are working between apps and phones/mobiles, all good! But one big issue that we need to fix before rolling out...
    • MAWWICT
    • Thread
    • availability azure install mobile app web app
    • Replies: 3
    • Forum: Web Client

  9. Managing queues from Web App

    Hi All, I have notice a number of changes recently (probably for the better in my opinion) with relation to how staff can manage aspects of 3CX from within the web app and not needing the console. I have needed to use this more and more for our staff as their teams grow it becomes easier for...

  10. 3CX Web App not opening URL after CRM integration

    I have configured 3CX to access our CRM Postrgesql database and when testing on the CRM Integration page I can see the relevant information is being pulled from the database, however, after enabling "Automatically open contact URL when CRM integration is enabled" in the web app settings I am not...
    • markoh
    • Thread
    • crm integration web app
    • Replies: 1
    • Forum: Other

  11. Web App (PWA) deployment via GPO

    Hello, The 3CX Chrome extension will no longer function as of 30th June and no longer functions for systems that have upgraded to V18 SP3+. The only option for customers now is to move to the Web App (PWA) or to deploy the desktop clients. The desktop client is no longer viable for many...
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