windows 3cx client

  1. Minor issue regarding "Focus on incoming call function"

    The "Focus on incoming call" setting is a 3CX great feature! When activated, see screenshot, a user can click on the button "Answer" on the windows notification, and this will bring the 3CX desktop app in front of the other applications. However, if a call is answered using the physical button...
  2. erietelecom

    Solved Shokz OpenMeet2 headset support

    Since my Plantronics headset is no longer supported in the Windows app V5.7 (Build 1190), I have purchased a Shokz OpenMeet2 headset and connect via the Loop120 USB C dongle. I really like the open ear design and it's very comfortable for all day use. Are there any plans to support this...
    • erietelecom
    • Thread
    • headset integration request windows 3cx client
    • Replies: 5
    • Forum: Windows

  3. Call Termination Notification | Loud Beeps at end of call

    The windows app has a notification for the end of a call if the desktop app detects that other side has terminated the connection. It ends up being 3 loud beeps at an uncomfortably loud volume when compared to the call that preceded it. Now that more of our staff is using the windows desktop...
    • DonaldP
    • Thread
    • windows 3cx client
    • Replies: 2
    • Forum: Windows

  4. Random USB Headset disconnections whilst using V20 Softphone App

    Hi All, We are currently using EPOS Adapt 160T/165T headsets connected to Windows laptops using USB-C. However we are receiving a number of reports that at times, the softphone app loses connection with the headset with the result that no audio communications are possible, the user cannot take...
    • eig-support
    • Thread
    • audio usb headset windows 3cx client
    • Replies: 1
    • Forum: Windows
  5. David_K

    Intercept calls from the Windows app

    Hello Starting to use again the v20 Windows app, can't find how to intercept calls. I can see the BLF, but when I click on it, it calls the extension instead of intercepting it.
    • David_K
    • Thread
    • windows 3cx client
    • Replies: 6
    • Forum: Windows

  6. Failed to obtain created call matching lc ID

    Hi, we are running 3CX v20 update 4(Build 487) on windows server. I've done firewall checker, and it passed without any issue. We are facing a lot of issue now. The issue i want to focus here is, an error message being shown on windows app. I'm attaching the screenshot here. Can someone please...

  7. Failed to obtain created call matching lc ID

    Hi, we are running 3CX v20 update 4(Build 487) on windows server. I've done firewall checker, and it passed without any issue. We are facing a lot of issue now. The issue i want to focus here is, an error message being shown on windows app. I'm attaching the screenshot here. Can someone please...

  8. 3CX Hotkeys - Press F11 to 'Copy number from clipboard' not available on Windows Store App?

    Hi All, We have recently onboarded a new customer that was previously on 3cx v18 and have moved them on to V20. With this upgrade has come some teething issues, one being that a couple of users used to be able to press 'F11' after highlighting a number and it would copy the number to into...
    • Aaron99
    • Thread
    • hot keys v20 windows 3cx client
    • Replies: 1
    • Forum: Windows

  9. Solved Feature Request - Show Calling Group in Call list

    Hi there 3CX Team, I was wondering if it would be possible to expand the call list within the Windows app so that it shows when a call has arrived via a call group? Thanks in advance for your help! For instance, we have a call group for our main number. However, it's not possible to tell in...
    • markus.ehrmann
    • Thread
    • 3cx features feature request windows 3cx client
    • Replies: 3
    • Forum: Windows
  10. jacobgraf

    Windows Client Keeps Ringing After Answering on iOS App?

    When on a Zoom call (for example) on a Windows machine and receiving a call on both an iOS device and the Windows device, the call is declined from the mobile device, but continues to ring on the Windows device for 10-15 seconds. I've instructed the user to make sure to go into DND mode in 3CX...
    • jacobgraf
    • Thread
    • ios client ringing after answer windows 3cx client
    • Replies: 8
    • Forum: Web Client

  11. Deploy basic settings in windows app to users

    Hey everyone, we have started our 3cx yesterday and are very satisfied so far. I am currently looking for a way to set up some basic settings for the windows app, e.g. I want to set hotkeys for all users or activate the pop-up at incoming call for all users. How do I accomplish that? Is...
    • ITmic
    • Thread
    • administration settings windows 3cx client
    • Replies: 1
    • Forum: Web Client

  12. Call number with shortcut

    Hi 3CX Community, supports the windows 3cx client shortcuts to make outbound calls? For example: Can I mark a number in Word or in Browser and than I have to press a shortcut. After that it dails automaticly. How can I do that? Thanks. Best Regards!
    • Vettel
    • Thread
    • 3cx windows 3cx client
    • Replies: 2
    • Forum: Web Client

  13. Solved Windows version

    I couldn't find the mnimal windows compatible version for the 3CX Windows Desktop Client v18

  14. 3CX Windows Dialer Resizing

    Hello, One of the key reasons we were evaluating 3CX was for the know who's calling feature. We have been able to get this to work with our 3CX installation, however, there is a usability challenge. The key pieces of information are not visible because the dialer window is too small. Is there...

  15. 3CX client and intune

    Hi, can anyone help me out how to remove the old "client" of version 16 and how can I install the new client v18 on a intune system (endpoint protection) where the user has no installation rights? BR

  16. Windows V18 Client wont provision

    Hi Folks, I have upgraded to v18 and installed the new desktop client. I have also removed the browser extension but am running into an issue with provisioning the desktop client. When I go into the WebClient, click on the windows icon and press provision nothing happens. It never launches the...
    • NicoC
    • Thread
    • windows 3cx client
    • Replies: 10
    • Forum: Web Client

  17. Client not fully connecting under VPN

    Hi everyone, I'm experiencing a weird scenario, we have our pbx hosted with an external provider, from our corporate LAN we can register our extentions with no problem and have all services available. However when we try to do the same connected to our SSL VPN the client registers, and we can...
    • xbheat
    • Thread
    • ssl vpn windows 3cx client
    • Replies: 10
    • Forum: Web Client

  18. Shortcuts for v18 Windows Client

    Is there a possibility to configure shortcuts to hand up and accept a call in the new V18 Windows Client ?
    • _NL
    • Thread
    • 3cx v18 v18 windows 3cx client
    • Replies: 1
    • Forum: Web Client

  19. Missed calls when using Attended Transfer - Windows Softphone

    We're facing the following issue while using the transfer feature in Windows Softphone (latest release) When a call was received on the default number it gets routed to a ring group which takes the call and forwards it to the correct person, using both Attended or Blind transfer. At 2:12 PM...
  20. Product Tester

    3CX Phone Client crashed when making a call

    Hi there, I have a Dell T3500 with Win10 20H2 freshly installed with all Updates. My 3CX Phone Client for Windows is crashing when I call somebody. The Eventlog gives this Failure: Faulting application name: 3CXWin8Phone.exe, version: 16.3.0.220, time stamp: 0x6001bcb2 Faulting module name...
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