3cx CRM Server API

[rsuren]

https://www.3cx.com/blog/releases/phone-system-update/

3CX V15.5 Update 2 Final Release: Hot desking, CRM integration and more

one feature in above release is

• Server based CRM integration – Learn more here

https://www.3cx.com/call-center/crm-integration/

when i go to link, there is nothing about server based 3rd party crm integration , only an window api is there which was there from old days, and no proper documention also .

how can i use a windows api in 3cx linux server ?, plus what was newly released in this build ?

 

[edossantos]

Hello @Farhad Farahmand,

The file you downloaded contains the file "3CXObjectModel.2.0.0.0_v15.chm", which is a windows help file. Open it to navigate the API, you will see all the classes, methods and properties you have available to work with. The ZIP also has a folder named "OMSamples", which is a Visual Studio project showing how to use many of the features from the API.

You need to check all this information. Open the Visual Studio project and study the C# code to understand how you need to create your program.

Please note that we can't provide support for this API, so you're on your own...

Kind regards.

 

[nb]

This is the call control api.. For CRM you need to use another api.
Some links to get you started
https://www.3cx.com/docs/crm-integration/