Implemented 3CX Management Console - More granular delegation rights

[RogerS]

The 3CX Management Console should allow more granular delegation rights to avoid to give "General System Administration" rights to manage for example Digital Receptionist, Ring Groups and Call Queues by a first level support team, like a Service Desk.

 

[ConnectworksNL]

So true, there is nothing in between.

 

[viraltechnology]

i agree

 

[techclarity]

+1, would also like to see read only rights, so we can allow clients to review extensions, etc.

 

[Valentin Studer]

Great input. 3CX is a wonderful PBX also for bigger telefony-environments. And it will be even more wonderful, with functions like this.

 

[Silly English Kniggit]

I think this would resolve the underlying issue for a number of other ideas suggested about security.

 

[Gregory Marciano]

Fully agree ! And having the opportunity to delegate the management of a group of extensions without possibility to add new users/extensions is for me also something to consider.

 

[choimarc]

This is what I'm looking for

Marco

 

[MRouton]

Agree, granular permissions delegated to users/groups allows for more customization; enabling functionality while maintaining the integrity of the system and keeping network secure.

 

[Lucas Garcia]

i agree

 

[transformyx]

I agree as well. We have customers asking for access to the web interface but we dont want them to be able to change settings.

Angel

 

[brendan.helsham]

Asked for this back in Sept, gained very little traction

https://www.3cx.com/community/threa...store-module-from-general-system-admin.50996/

 

[CodeTwo]

+1 we need ability to grant access only to recordings

 

[mixig]

+1

 

[Simon4acre]

+1

 

[KatWood]

As robust as 3CX is, it falls short where admin rights are concerned. We should be able to limit/grant access where deemed appropriate. This should be a priority.

 

[pmterp]

Also need this. Surprised that I can't give a manager access to add/remove users from a Call Group without giving them access to the Network Settings of the entire 3CX system.

 

[Brian Buell]

+1 we need ability to grant access only to recordings

YES We need this...
+1

 

[techclarity]

Any update on this?

 

[VictorSP]

+1