3CX PhoneBook not available on Yealink T46G

[telenuvo]

Hello,
I have a problem got the PhoneBook working oh the Phone. I got the right (stored) Name when someone is calling, but I cannot access the remote Phone Book of 3CX via the "3CX PBook" Button on the Yealink Phone.
I checked htat there is the right link provisioned to the phone("http://my3cxip:5000/provisioning/rxxxxxxx/yealink_phonebook.xml") and I have access to it if I enter the link in a browser.
(There is a XML file with a few contacts I entered to test)
The "3CX pBook" Button is set to "XMLMenu" via the provisioning from the 3CX, so I assume I should have access to the external PhoneBook of the 3CX..
But If I press this button nothing happens.. btw on all phones that are provisioned with this 3CX (Version 16.0.910)

Has anybody suggestions?

Thanks..

 

[Saqqara]

yealink contacts only works if you enter the number in mobile, is this the case ?

 

[telenuvo]

Yes, this fact I know already. I inserted two contacts for a first test with a mobile number, but the main problem is that I can not open the phonebook on the yealink when pressing the button "3CX PBook". Nothing happens I think the remote Phonebook on the 3CX is able to be browsed by the yealink phone..
Let me attach a few screenshots to imagine..

 

[AWS2P]

Phones and 3cx are same Lan?

 

[telenuvo]

Yes

 

[complex1]

@telenuvo

Please reset the phone to factory default (long press OK button), re-provisioning and try again.

 

[telenuvo]

OK, that was easy.. I thought I have tried this already certain times. Now it works. Thanks a lot!

 

[JohnS_3CX]

Also ensure your firmware is on 28.83.0.60