3CX v18 + Vitelity Trunk vs SMS Support Question

[Leo_B]

Overwhelming majority of our customers utilize our standard PBX solution, namely 3CX system v18 + Vitelity trunks (see the typical configuration below). Recently we discovered that some of customers look for SMS functionality. The problem is that '3CX SIP Trunk Providers' list shows Vitelity with SMS Support set to n/a. So the questions appears, is there any way to bypass the mentioned limitation?

Any suggestion is appreciated!

3CX Version: 3CX Enterprise 8 SC 18.0 Update 7 (Built 312)
Server OS: Debian 10 4.19.282-1
Is the 3CX Server Hosted: no (Vultr-powered VM)
IP Phone Make/Model/Firmware: Fanvil/FW v2.4.12
Provisioning Method: SBC
Trunk Provider: Vitelity
Has the Firewall Checker passed: YES
Are custom Phone Templates being used: NO

 

[Alejandro_3CX]

Hi @Leo_B Vitelity has no SMS support as mentioned here, however they as voip provider could check this document and try to implement from their side.

Have a great day!

 

[Leo_B]

Hi @Leo_B Vitelity has no SMS support as mentioned here, however they as voip provider could check this document and try to implement from their side.

Appreciate your response!

 

[cktucker]

Appreciate your response!

Leo, did you happen to reach out to Vitelity re: this? We are a Vitelity wholesale partner as well and I'm struggling with the same client needs.