I am moving our deployment offsite to an Azure VM which has installed and worked great in testing. Until today that is, when we realized that the version we have been using is higher than the version that comes installed from the Azure marketplace. So we cannot restore the backup file. I tried starting over with a fresh install, updating to the right version, remotely sending the backup file to the server and letting it restore on a schedule only to have it crash and become unresponsive no matter what I do. I need help. I need a plan of action here to get these phones online. How can I upgrade the installation on a template installed version of 3CX without setting it up so that I can start from the setup screen and restore from backup?
See image for versions.
See image for versions.
