Cannot find Dynamics 365 Integration in 3CX Management Console

[Michelle Dinh]

I'm trying to deploy the Dynamics 365 Integration but I cannot find this CRM as an option to choose

Settings --> CRM Integration

I only see the following:
connectWise
Nutshell
Zendesk
Bitrix
Freshdesk
Salesforce

Does anyone know where I can add it? Also, I do have the Pro Version 15.5, is that compatible with the Dyanmics 365 Integration? Please help!

 

[Marios Neophytou]

Hello,

Microsoft Dynamics CRM is on Client Side CRMs and not on the Server Side. From the management console navigate to Settings > CRM Integration > Client Side > Microsoft Dynamics CRM
For further information please follow this document .

Thank you