Hi guys,
I am trying to build a dashboard with call data from 3cx. Problem is the following: THe call data from CDR are wrong. Data from 3CX portal "Call Logs" are correct. CDR is not showing in house forwardings. For e.g. my Assistant takes a call talks abou 15 sec. and then forward that call to me. CDR ist showing the whole call duration for my assistant. please see the pics below.
CDR Logs
3CX Call Logs
These are the same calls.
Could you guys please help us with that issue? It doesn't make any sense working with data which is not valid.
Trying to get connected to the postgree is also not an option, we tried but system crashed and we had to back the system up.
Thanks,
Deniz
I am trying to build a dashboard with call data from 3cx. Problem is the following: THe call data from CDR are wrong. Data from 3CX portal "Call Logs" are correct. CDR is not showing in house forwardings. For e.g. my Assistant takes a call talks abou 15 sec. and then forward that call to me. CDR ist showing the whole call duration for my assistant. please see the pics below.
CDR Logs
3CX Call Logs
These are the same calls.
Could you guys please help us with that issue? It doesn't make any sense working with data which is not valid.
Trying to get connected to the postgree is also not an option, we tried but system crashed and we had to back the system up.
Thanks,
Deniz
