CFD - Time Based Dial Code

[SimonGH]

Hi everyone,

I have a central phone with 2 BLF buttons programmed. Day/Night which are of course IN/OUT *641/*642.

I also know that *64 will force our system into default office hours.
I want to keep the buttons so early birds or late workers can still manually work the system.


But every workday at 08:00 I want the *64 to be called automatically. I looked into CFD but I'm not really sure how to make it work.
I've set a schedule to make a call at 8am from my own device to "*64". Doesn't work.


I've also been trying with c# code like : ((int)DateTime.Now.DayOfWeek) > 0 && ((int)DateTime.Now.DayOfWeek) < 6 && DateTime.Now.Hour == 8;
But doesn't work.

error:
Error: Property 'Condition' has an invalid expression at component 'conditionalComponentBranch1' - Expression '(DateTime.Now.Hour >= 8 && DateTime.Now.Hour < 12) || (DateTime.Now.Minute < 30 && DateTime.Now.Hour == 12)'. (file Main.flow)


Have any of you tried this before? or found an alternative method?
Help would be much appreciated, thank you in advance!

 

[SimonGH]

Can somebody please take a look at this issue if possible?
Thank you.

 

[Evolute IT]

Conditions should use Expressions, not C# code.

Use the Expression Editor. (The FX button)

 

[edossantos]

To automatically start this call every day at 8 am, you will need a dialer. Check this:
https://www.3cx.com/docs/manual/cfd-creating-callflows-dialers/#h.kfd15fdqfpd6

 

[SimonGH]

Apologies,
But I can't get it to work.

I also read the following: it needs to receive a call to start working. Also, the dialer continues working indefinitely until you restart the 3CX Call Flow Server service.

Meaning a dialer won't work if it doesn't receive a call? Is there a way to setup a Time & Date for this?

 

[SimonGH]

Conditions should use Expressions, not C# code.

Use the Expression Editor. (The FX button)

I wouldn't quite know where to begin with that.

 

[edossantos]

I also read the following: it needs to receive a call to start working. Also, the dialer continues working indefinitely until you restart the 3CX Call Flow Server service.

Yes, this is a limitation of CFD dialers. They need that you make a call so they can start. Once you do it, they run continuously in the background.

If you're lost, please start by playing with the CFD following the example guides:
https://www.3cx.com/docs/manual/call-flow-designer/

It's important that you understand what you're doing, and for that you need to learn how to use the CFD, before you go with a real project. If you can't or don't want to do this, you can always hire a 3CX Partner to develop the app for you.

 

[SimonGH]

Okay well thank you all for your time.
Will look into this more before trying to make this work.