Change tone of outbound calls

[g.fiszt]

Hello people,

I'm using the webclient and I have a situation.
When I dial to another extension or an external number, I receive that "tu tu" sound over and over until the other person answers it. The problem is that here in Brazil, people are used to another frequency when dialing. It's more like a long "tuuuuuu" followed by 2 seconds of silence and then "tuuuuuu" again, and so on, until somebody answers it.
Is there another tone that I can set for outbound calls?

 

[leejor]

I know that in the App, since the first version, the ringback tone has been of the British variety, as you describe. I have to assume that the webclient is the same. There may be a way to change this to the tone-set used locally, but I'm not aware of it. If there is, it would be in the options.

Came across this, it has some suggestions within...

https://www.3cx.com/community/threads/changing-of-ring-tones-on-windows-clients.48838/

 

[g.fiszt]

Thanks leejor.
Yeah. I was looking for an option to change that. But I couldn't find it.
If someone knows where is this option, if there's an option at all.

 

[ChrisC_3CX]

@g.fiszt

I think the link provided by leejor is for changing the ringtone (not ringback tone) of the 3CX Windows Client which is not exactly what you are looking for.

In any case, I'm afraid neither is currently possible for the 3CX Webclient, but you should be able to post this functionality as a suggestion yourself in our ideas section if it does not already exist.

 

[g.fiszt]

Thanks Chris,
I'll leave a suggestion in the ideas section.

 

[ChrisC_3CX]

For anyone interested, g.fiszt has posted this as a feature request in our Ideas Section here: https://www.3cx.com/community/threads/option-to-change-tones-according-to-the-country.82361/