Cisco SPA 112

[Regis_Technologies_USA]

Anyone have any luck configuring a Cisco SPA 112 to 3cx? Got device to register but not able to receive calls and also not showing as a phone on 3cx... Help pls

;-)

 

[cobaltit]

As a regular extension or as an ATA?

 

[Regis_Technologies_USA]

as a regular remote extension

 

[cobaltit]

Well I was going to say that I think if you register it as an fax ATA it shows up under system extension but a regular extension should show up under phones. The only think that makes sense is it's not registered to the PBX. Why do you think it is registered?

 

[Regis_Technologies_USA]

I know it is registered to the pbx because I am able to make out going calls. When i call a phone it is showing the caller Id as the stun url... I am not able to receive calls though through the ext and sip DID number

 

[YiannisH_3CX]

I would recommend using one of the supported devices listed here: https://www.3cx.com/voip-gateways/
Supported devices can be provisioned through the PBX saving you the hassle of trying to manually register the device and having to manually configure each setting.

 

[Regis_Technologies_USA]

Thank you YiannisH_3cx. Do you know if the Grandstream HT802 can you be used in remote (STUN).?

 

[cobaltit]

https://www.3cx.com/voip-gateways/grandstream-ht-fxs/

Can be used yes, is supported, no

 

[Regis_Technologies_USA]

https://www.3cx.com/voip-gateways/grandstream-ht-fxs/

Can be used yes, is supported, not

So it can be used in a remote environment?

Also do you know how to manually configure a Cisco ata that is communicating to a 3cx pbx that's in the cloud? I am able to register it but it's not letting me receive phone calls and on the pbx it's not showing that the extension is online.

 

[YiannisH_3CX]

Thank you YiannisH_3cx. Do you know if the Grandstream HT802 can you be used in remote (STUN).?

Please note that all gateways are only supported for local provisioning and use. To use a gateway when the PBX is in the cloud the supported method is a VPN connection to the remote site.

 

[Regis_Technologies_USA]

Please note that all gateways are only supported for local provisioning and use. To use a gateway when the PBX is in the cloud the supported method is a VPN connection to the remote site.

oh okay thank you for your help!

 

[eddv123]

Just an FYI if you are going for the Grandstream option: https://www.electronicfrontier.co.uk/wp-content/uploads/2018/05/Grandstream-HT701.pdf

Despite being "un-supported" it was fairly easy to setup. Only as @YiannisH_3CX stated VPN would be the best option. You have to also consider that in STUN mode (or direct SIP) that security and encryption is always an issue. I would also not recommend using FAX over this method.