Configure W60P DECT Phone

[Joel98]

Hi,

We have a Yealink W60P base and a W56H cordless phone. I have followed the guides below on configuring the device and provisioning it. I have setup the phone in 3CX under FXS/DECT and gone into the phone portal and input the configuration link where needed. However, I understand I need to add an account to the line but I get the message "Registration Failed". The headset has been registered and can be seen in the base configuration page.

I have assigned the phone to an extension in FXS/DECT. The firmware is up to date on both units: 77.83.0.20 for the base and 61.83.0.90.

https://www.3cx.com/sip-phones/yealink-dect-w52p/
https://www.3cx.com/sip-phones/register-yealink-handsets/

When trying to place a call I get the message "Line Forbidden" and under Line Status I see "Invalid",

Any ideas on what I have done wrong?

 

[Saqqara]

Create the extension, and do not define any type of phone.

Add the extension under the extension tab - step 9 https://www.3cx.com/sip-phones/manually-provision-yealink-dect/

Reprovision the base unit