Contact results limited to maximum 10 items

[ArneDery]

Hi,

We are running into the issue wit the webclient / android app / iOS app that when we search for a specific name.
In this case: firstname Filip, we get limited results (10). Not all entries are shown.

Version: 18.0 Update 8 (build 939)



Looking to the contact from the management console, shows us that there are much more filip's in the company phonebook.





Anyone else running into this issue?

 

[Vali_3CX]

Sorry @Vali_3CX in IOS I can see more then 10 contacts too (maybe a bug is that it shows them two times)

This is highly likely that you created these contacts in several phonebooks simultaneously or you have some sync in the PBX. You can check by tapping the duplicated contacts to see their details, there below avatar is the contact type - extension, bridge, device, personal, company, CRM, M365.

 

[tecnotel1]

no, it just make the same result two times... but this is not a big problem now, my problem is that this particular customer has over 5000 contacts and most of them are nested in parent company names. Having only 10 results is very limitating, I am sincerely surprised for this limitation.