mobile

  1. Nick - SPN Co

    Mobile-Friendly Administration Interface for iOS Safari

    I'd love to see some improvements to the Management Console experience on mobile devices, particularly iPhone using Safari. It is doable at the moment but it can be difficult to use when you need to make a quick change while away from your desk. In practice, even simple administrative tasks...
    • Nick - SPN Co
    • Thread
    • administration ios management console mobile partner
    • Replies: 0
    • Forum: Other
  2. rock1

    Two Active 3CX Extensions - Using Zoiper or Second Mobile App with 3CX v20

    Tried to search for this but couldn't see anyone that had asked or done this on the KB. We have a customer that has 3CX and has two companies on the same 3CX. Most people either work for one or the other company so just need a single extension for which company they work for. A few of the...

  3. Mobile Forwarding.

    Hi I have the following setup for this site Incoming calls go to a RING GROUP, then after 14 seconds forwarded to a user which sends the call straight to a Mobile number. This worked on v18 but after the upgrade to v20 it will not work, I have tested this on another v20 setup and it works...

  4. Solved No notification of incoming call when on a call that is forwarded to mobile phone

    We are on v20, Update 2, build 715, and are self-hosted in Azure. We have a user forwarding their calls to their mobile number. This is working fine. However, if they are on a call with someone and another call comes in, they receive no auditory notification that there is a second call coming...

  5. Is there a way in V20 to transfer a call to shared parking on mobile? If not, any suggested workarounds?

    V20 has broken my small business's ability to operate as usual, as we are no longer able to transfer a call to SP1 using the 3CX mobile app. We have many users that mainly work with mobile, both Android and iPhone. Our usual workflow on V18 was: - original recipient answers call (we don't...
    • OhNo
    • Thread
    • android call parking iphone mobile mobile app parking shared park shared parking transfer v20
    • Replies: 18
    • Forum: Phone System / PBX

  6. Incoming normal mobile calls interupting 3CX calls

    Hello, Does anyone know if there is anyway to make normal mobile calls show as busy when on a call using the app?. Several customers have queried this on both Android and IOS. TIA
  7. ArneDery

    Contact results limited to maximum 10 items

    Hi, We are running into the issue wit the webclient / android app / iOS app that when we search for a specific name. In this case: firstname Filip, we get limited results (10). Not all entries are shown. Version: 18.0 Update 8 (build 939) Looking to the contact from the management console...
    • ArneDery
    • Thread
    • contacts limited mobile results search webapp webclient
    • Replies: 21
    • Forum: Web Client

  8. 3CX App for Android - Not showing contacts name in mobile's phonebook on incoming/outgoing call. But IOS can show.

    Hi 3CX Support & All, Good afternoon, This is information detail about Support Problem Display contact name not show at 3CX App for Android. OS : Windows Server 2019 STD >> Server on Cloud 3CX Version : 18.0.5.418 License : Ent 32 SC Client : Smart Phone Android V.18.1.3.128 & IOS...
    • Masaki
    • Thread
    • android devices contact display name mobile not show contact
    • Replies: 11
    • Forum: Android

  9. Salesforce Mobile integration

    Howdy, We've got our salesforce/3cx integration working without issues on our computers, but mobile is not working. Our sales team have 3cx on their phones, and salesforce app. When clicking on a number in salesforce, it uses the generic phone dialer and doesnt register the call against the...

  10. Solved Ring Group Including External Number

    Hi all, Am having a play with 3CX for a personal project and am wondering if it's possible for this kind of scenario? Calls come in one trunk and go to a digital receptionist. Then it goes to a ring group which rings 4 extensions in a ring all configuration - however one of them will not be...

  11. Solved Issue Dialling One Mobile Number

    Hi All, I have an issue calling a single mobile number through 3CX. When the number is dialled it returns an error message saying "Your call could not be connected please try again". All other mobile numbers ring out fine. This mobile is able to call in fine. This warning appears in the Event...
  12. AVF

    Solved Problem with 3CX mobile apps since lastest update

    Im on this one since last monday trying to solve whats going on. Androids users : cant outbound call, we hear buzy sound then disconnect (same thing happen when composing local extension or external phone number). Phone is ringing when receiving call, but when we try to take the call, it...
    • AVF
    • Thread
    • android app ios mobile not assigned
    • Replies: 14
    • Forum: Android
  13. Parslej

    Solved 'Ring my mobile simultaneously' - No CID for internal calls

    Our users love ' Ring my mobile simultaneously' option, which is generally working as it should. But they noticed that they cant see on mobile's screen who is ringing them (private number is being shown) - but this ONLY happens when this is internal call (so ext. -> ext). When someone is...
    • Parslej
    • Thread
    • mobile no cid ring my mobile simultaneously
    • Replies: 5
    • Forum: Other

  14. Solved SIP Message Exchange in a 3CX-App / Trunk to PSTN Setup (Req. Reference)

    Hi folks First of all thanks to the team for this software. The admin webgui is clean and things are straight forward to configure and everything feels pretty fast and responsive compared to other solutions (config changes are applied almost immediately and even service restarts are pretty...
    • Toby&Dave
    • Thread
    • 3cx tunnel app b2bua cisco cube invite mobile sbc sip trunk
    • Replies: 3
    • Forum: Other

  15. Mobile number as an SIP Trunk

    Hi Guys, I have a mobile number like +233XXXXXX, with an active call plan. I want to set up a VoIP so that I can make calls through my laptop using internet, and i want the receivers of the call to see my mobile number. Is that possible with 3CX. Pardon me, i am very new to VOIP calls, et al...
    • noe
    • Thread
    • mobile mobile client sip
    • Replies: 3
    • Forum: Other
  16. Orbital_Andrew

    Hiding presence information

    Following on from these two threads: https://www.3cx.com/community/threads/hidden-extensions-showing-in-app.80343/#post-370071 https://www.3cx.com/community/threads/hide-phone-numbers-of-active-calls-in-webclient-webclient-people-interface.73821/#post-331563 I have a customer who would like to...

  17. Multiple numbers in SIP trunk

    Hello, I can be reached with 2 different numbers: 034811 and 034816. 0348****11 is the Main Trunk No for the SIP. The case is 0348****16 is an emergency number for outside office hours. I want that number to be automatically forwarded to specific mobile numbers. I made a DID for both of them...

  18. Dial code to call extensions mobile rather than extension

    Hi, I have done some reading and I cannot seem to find an answer to this. The question has been asked by some of our reception staff if it is possible to use a dial code to dial the mobile number of an extension rather than the extension itself. It seems the system we are in the process of...

  19. 3cx phone ringtime

    Hello everybody, I have the following problem: the ringtime on 3cxphone Android seems to short to be answered. It rings at maximum 2 times before it rolls over to VM. Even when I adjust the time-out from 50 to 200 seconds, it does not result in a longer ringtime on the phone app. The ideal...
    • salving
    • Thread
    • 3cx 3cxphone android mobile phone app ring time time-out
    • Replies: 1
    • Forum: Windows

  20. Solved 3CX Forward calls from extension to mobile phone

    Hi, I've setup mobile phone on my extension and when is "available", after 20 seconds it should forward the call to my mobile phone, or "do not disturb" the same thing. When it tries to forward the call, i see my mobile number on logfile with error 480 Temporary not available and the 3CX voice...
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