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Hello 3CX Partners!
Today, I want to share with you our customization solution for 3CX. I present to you Open Tools and its functions:
Often, the standard functions of 3CX do not meet the demands of clients, impacting customer satisfaction and retention. With Open Tools, you can:
• Increase project monetization by offering additional functions to the client.
• Avoid customer dissatisfaction and the search for new solutions.
Open Tools can address practically any demand. I'll give some common examples:
The Dashboard is created with the information you want, in the way you want it. It is entirely customized to have the most relevant information for the company.
Complete integrations of 3CX with any CRM, including the automatic sending of call recordings into the CRM.
Integration of a satisfaction survey into 3CX. At the end of the call, customers can provide feedback on the company and the service experience.
• Tariff Manager: Report on how much was spent on calls.
• Predictive Dialer: Automatic calls for various purposes, such as lead generation, advertising, and collections.
• Creation of a 3CX API.
• Custom Reports.
• Call Flow Designer.
• Call Recordings within the CRM.
Access here and get to know Open Tools better!
Today, I want to share with you our customization solution for 3CX. I present to you Open Tools and its functions:
Why customize 3CX?
Often, the standard functions of 3CX do not meet the demands of clients, impacting customer satisfaction and retention. With Open Tools, you can:
• Increase project monetization by offering additional functions to the client.
• Avoid customer dissatisfaction and the search for new solutions.
Open Tools can address practically any demand. I'll give some common examples:
Custom Dashboard
The Dashboard is created with the information you want, in the way you want it. It is entirely customized to have the most relevant information for the company.
CRM Integration
Complete integrations of 3CX with any CRM, including the automatic sending of call recordings into the CRM.
Satisfaction Survey
Integration of a satisfaction survey into 3CX. At the end of the call, customers can provide feedback on the company and the service experience.
Other Customized Solutions:
• Tariff Manager: Report on how much was spent on calls.
• Predictive Dialer: Automatic calls for various purposes, such as lead generation, advertising, and collections.
• Creation of a 3CX API.
• Custom Reports.
• Call Flow Designer.
• Call Recordings within the CRM.
Access here and get to know Open Tools better!
