Solved Disable the active call in Webclient when using softphone

[torstensen]

Hello there!

Is it possible to disable this view from the webclient:



The reason we want it removed is because it's obstructing the view of the list on the webclient when in a call.
Our users are using Yealink desk phones to manage the incomming calls.

 

[bitn2]

You cant remove it but you can close it. Upper corner right, just press this symbol.

 

[torstensen]

You cant remove it but you can close it. Upper corner right, just press this symbol.

What symbol? The symbol on the upper right, on my screenshot, doesn't hide the call in the view. It gives these options:

Thank you for your reply though!

 

[bitn2]

Oh yes sorry, its only avaiable whithout an call. During a call you cant hide this.

 

[Vali_3CX]

@torstensen
Click the "receiver" button on the toolbar, right above the dialer

 

[torstensen]

@torstensen
Click the "receiver" button on the toolbar, right above the dialer

Thank you very much! This resolved the issue for our costumer service department.
Have a great day!

 

[torstensen]

Can I somehow close this thread? Or should I just leave it be.

The problem was resolved by: @Vali_3CX