Domain 3cx.fr / on3cx.fr blocked

[JulienI]

Hi,

domains 3cx.fr / on3cx.fr are blocked on registry nic.fr

Every PBX relying on these domains is down

Thanks

 

[JulienCluzel]

Hello Can you tell us the reasons for the blocking of your “.fr” FQDNs by AFNIC?
Sincerely,

 

[Charles_3CX]

This issue is not just affecting the 3cx.fr domain but is a broader issue with the fr domains.

 

[David_Prox]

This issue is not just affecting the 3cx.fr domain but is a broader issue with the fr domains.

Do you have any examples because on our side only 3cx domains are HS

 

[JulienCluzel]

Do you have a link to an official site which announces this problem, because honestly I cannot validate your information ?

 

[David_Prox]

Do you have a link to an official site which announces this problem, because honestly I cannot validate your information ?

We are also takers, no information is circulating on this subject

 

[titouanpj]

The answer is crazy !
What to do when you have customers who work 24/7 ?
We need concrete action on your part there.

 

[benrg]

What is the procedure for changing the FQDN of a self-hosted 3CX installation and renewing LE certificates?

Being able to set / use our own domain name (instead of the 3CX ones) would really be a nice addition / feature

 

[titouanpj]

Being able to set / use our own domain name (instead of the 3CX ones) would really be a nice addition / feature

Totally agree !
This will avoid this kind of problem.

 

[JulienCluzel]

Being able to set / use our own domain name (instead of the 3CX ones) would really be a nice addition / feature

This is already the case, the subject is to do this on all your instances in production... I think you are new to 3cx.

 

[TelemakFR]

Does openProvider has paid AFNIC ?
Did you do something against the AFNIC rules ?

 

[David_K]

Does openProvider has paid AFNIC ?

I'm also using OpenProvider to register several .fr domains, and no problems (at least for now)

 

[JulienCluzel]

3cx team, can you give us an answer? 100 customers down at least, and I'm not the biggest of your customers.

 

[Charles_3CX]

This is all the information we have. I'm afraid we do not have any further information at the moment. Once we have more to offer, we will provide this to you.

 

[floaptitude]

Hello,
In an emergency, it is possible to "patch" for those who have knowledge of the IP (self-hosted)
We force an A record in the DNS (if private DNS like AD or other) otherwise via the hosts file in Windows.
It allows you to rework.

 

[debug]

I have no other problem with .fr! honestly, only your areas are impacted! We will still have 3 months free, but on the contrary lose customers!

 

[JulienCluzel]

If I summarize, except when we have a local DNS, it is impossible for our customers to use 3cx.
SBC Down, Apps Down, WebSite Down.
And you still have not answered my question: the reason for the blocking of AFNIC, which would give us an idea of the resolution time and therefore of the measures to be taken.

 

[DidierBrunner]

Hello,
In an emergency, it is possible to "patch" for those who have knowledge of the IP (self-hosted)
We force an A record in the DNS (if private DNS like AD or other) otherwise via the hosts file in Windows.
It allows you to rework.

J'ai 2 instances dont je connais l'IP ( 1 hébergé chez 3cx l'autre chez OVH), j'accède au serveur et le client web fonctionne. Je n'ai pas de SBC sur ces 3 instances donc pas de retour à ce sujet. Les tél IP par contre sont down mais les clients android fonctionnent. Cela permet au moins de faire sonner quelque chose... Mais pour les clients dont je ne conais pas l'IP ???
Pouvez vous nous informer de l'IP de nos instances ?
I have 2 instances whose IP I know (1 hosted at 3cx the other at OVH), I access the server and the web client works. I don't have SBC on these 3 instances so no feedback on this subject. The IP phones on the other hand are down but the Android clients work. This at least makes it sound something... But for clients whose IP I don't know???

Can you inform us of the IP of our instances?

 

[David_Prox]

If I summarize, except when we have a local DNS, it is impossible for our customers to use 3cx.
SBC Down, Apps Down, WebSite Down.
And you still have not answered my question: the reason for the blocking of AFNIC, which would give us an idea of the resolution time and therefore of the measures to be taken.

This will let us know if we need to work all night...

 

[debug]

J'ai 2 instances dont je connais l'IP ( 1 hébergé chez 3cx l'autre chez OVH), j'accède au serveur et le client web fonctionne. Je n'ai pas de SBC sur ces 3 instances donc pas de retour à ce sujet. Les tél IP par contre sont down mais les clients android fonctionnent. Cela permet au moins de faire sonner quelque chose... Mais pour les clients dont je ne conais pas l'IP ???
Pouvez vous nous informer de l'IP de nos instances ?
I have 2 instances whose IP I know (1 hosted at 3cx the other at OVH), I access the server and the web client works. I don't have SBC on these 3 instances so no feedback on this subject. The IP phones on the other hand are down but the Android clients work. This at least makes it sound something... But for clients whose IP I don't know???

Can you inform us of the IP of our instances?

Wait for the next DNS request, everything will be down !

 

[GrosDoux]

I have no other problem with .fr! honestly, only your areas are impacted! We will still have 3 months free, but on the contrary lose customers!

Hi, https://who.is/whois/3cx.fr domain status is blocked, the problem is global not only on some areas