Hi we have a number of customers who have requirements for certain users to be able to have custom access rights.
2 examples are being able to pick calls up (a standard requirement for most of our clients)
Being able to listen and review call recordings for compliance.
We cant add these rights without making the users Receptionists or above which then also gives the rights to access and amend sip trunks etc which isn't required for their roles.
Being able to either amend extensions or create a handful of custom roles would make rollout and adoption by our V18 builds considerably easier.
Thanks
2 examples are being able to pick calls up (a standard requirement for most of our clients)
Being able to listen and review call recordings for compliance.
We cant add these rights without making the users Receptionists or above which then also gives the rights to access and amend sip trunks etc which isn't required for their roles.
Being able to either amend extensions or create a handful of custom roles would make rollout and adoption by our V18 builds considerably easier.
Thanks
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