Email notifications not working

Status
Not open for further replies.

Doberman_techAJ

Bronze Partner
Intermediate Cert.
Joined
Feb 26, 2019
Messages
27
Reaction score
3
Hey guys,
I have a client on 15.5 SP6 that has an inhouse 2016 exchange server running on server 2012 R2. Over the weekend the emails stopped sending from the system. THey noticed that the reports they get every day are no longer coming to them. After doing some digging I found that when I test the email settings I get the following error:

No compatible authentication mechanisms found

I have went through all the steps here:
https://www.3cx.com/community/threads/custom-smtp-server.54263/
But nothing has worked so far. I did use a temp account that we use for our own system that is office365 and that works. Any help is appreciated!
 
Don't think anyone here can help. 3CX doesn't change anything unless it's an upgrade/service pack so I'd look for changes to the Exchange server. Windows updates over the weekend most likely.
 
Status
Not open for further replies.

Forum statistics

Threads
111,922
Messages
589,748
Members
164,796
Latest member
Dame24