Forward to Extension Voicemail stopped working

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I had a similar situation with Google Voice. I found that if the call was not answered within a certain time, it would go off to the GV voicemail (which i did not want). I routed the calls to an IVR which causes an answer supervision. The call is then automatically (no message) sent on to a ring group, but a message, could just as easily be played before this happens..

May not be a solution in your case especially if there are a lot of calls involved. If your provider is unable to accommodate you, then changing providers, or changing the ring group to ring all (to shorten the ring time), may be your only choices.
 
I understand. You can also convert your ring group to a queue if your license allows it.

Change the queue music to a progress tone and the caller will not know they are waiting in a queue
 
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