Solved Hotfix

[joeknows]

I have a 3CX server on the 3CX hosting, my trunks are registered with Skyetel.

The other night, 3CX deployed a hotfix and since then, I am loosing inbound audio, call forwarding stopped working, bad call quality. etc.

Is there something setting that should be looking at to fix this?

Thanks

Joe

 

[StavrosA_3CX]

Hello,

Can you please open a support ticket with your License Key?
We will check your Hosted instance and inform you accordingly.

 

[StavrosA_3CX]

Also Regarding the Hotfix please note that it only removes an expired Root Certificate from lets encrypt and it should not have any impact on your call quality or the ability to forward calls.
We are awaiting for your email.
https://www.3cx.com/blog/releases/lets-encrypt-expiration/

 

[NikosT_3CX]

@joeknows as I can see you have not opened any ticket on our side.
Also as my colleague mentioned above, Hotfix has nothing to do with audio quality of the PBX.
Do you still face this issue ?

 

[joeknows]

sorry for the delay. Skyetel had an outage and I didn't know if it was their issue or not