Solved How to playback recorded audio?

[KarlynG]

I'm trying to do a very simple test where I playback the audio recorded by the user. I'm using the record audio component and afterwards a Prompt Playback component referencing the Recorded Audio Prompt giving it the Audio ID Expression (RecordComponent.AudioId). I have configured an audio that plays after the audio is recorded which plays fine, however, the audio recorded is not playing back . Am I doing this wrong? How could I achieve this?

 

[edossantos]

Weird, what you described is the way to do it. Do you see any error in the 3CXCallFlow.log?

 

[edossantos]

Just tested this case here, and works as expected. You should enable verbose logs and check the 3CXCallFlow.log file.

 

[KarlynG]

I checked but turned out my problem was that I was only saving the name of the file without specifying any extension. I'm new to CFD and I thought the input "File name" would save the audio with a default format just by giving the name. After I changed "user_audio" to "user_audio.wav" is now working!

 

[edossantos]

Thanks for the feedback!