Login access denied. Too many incorrect login attempts. Try later or contact the Administrator.

[JohnS_3CX]

1. Remove and reinstall iOS app.

2. Send a new, fresh Welcome email, and provision it again from the beginning using this email

3. When you are provisioning it, do not use WiFi, just use 4G

 

[abdul448]

1. Remove and reinstall iOS app.

2. Send a new, fresh Welcome email, and provision it again from the beginning using this email

3. When you are provisioning it, do not use WiFi, just use 4G

Same process I have done. But getting PROVISIONING FILE CANNOT BE REACHED error.

 

[JohnS_3CX]

Ok, this is maybe why the calls were failing before.

Provisioning is supplied from the HTTPS port (usually 5001)

Is this port forwarded on your modem/firewall to point at the PBX local IP?

 

[abdul448]

Ok, this is maybe why the calls were failing before.

Provisioning is supplied from the HTTPS port (usually 5001)

Is this port forwarded on your modem/firewall to point at the PBX local IP?

Forward Ports.

 

[JohnS_3CX]

To check that your QR code is correct, open the camera on your Android (not iPhone) and point it at the QR.

This method will reveal to you the provisioning link (do not paste this here, it is private only for you to see).

1.) Check this link and see that it is correct. You should see something similar to this

https://mypbx.3cx.com:5001/P/randomsystemID/randomprovisioningID

2.) If you are seeing it with the private IP though, then something went wrong. For example:

https://10.1.100.150:5001/P/randomsystemID/randomprovisioningID

3.) If you click the address, it should download a 3cxprov_xxx.3cxconfig file and this confirms that the ports are open correctly on the router.

Make sure you are on LTE or an outside connection when you test this, not on the same internet connection as the PBX