Play button is missing from the Recordings Section of the Admin portal

[ZCSFT]

I can't seem to get the play options for recordings in the recording section of the Admin Portal. Has that feature been remove or something?


It used to be like this



Now it is like this

 

[TheodorosG_3CX]

You can play the recording from the Recordings Section of the Web Client.

 

[NicholasP_3CX]

You can also listen to the call recording from the reports page.

 

[greychain]

I am using Version 20.0 Update 6 (Build 721 Beta) and neither option is available. What is the summary button used for?

 

[TheodorosG_3CX]

Are your recordings archived?