Possible Idea if there is interest

[pmterp]

We have a client asking to have wall board/queue stats reset every shift/twice per day. Currently the options are Daily, Weekly, Monthly.

I know there is a "Reset Now" button in the queue settings but this is only accessible with admin privileges. This particular client has over 20 queues and many different queue managers; giving them all admin rights isn't going to happen.

So my suggestion would be:
1) Option to reset queue stats based on a time or multiple times.
and/or
2) Give queue managers a way to reset stats from the web client.

If anyone deemed worthy feels this is worthwhile, please add it to the Ideas category and I'll be sure to give it a vote.

 

[VoIPTools]

While we look to 3CX to add this feature, today we could build a Windows/Daemon service that automates this process based on a schedule. Our "3CX On Call Manager" uses a web-based calendar for setting up recurring schedules, and invoking the reset feature should be straightforward. You would only have to set this up once and then forget about it. We can do it.

 

[Crownnet]

I do like this idea very much and would be interested in learning more about this feature.