Problems with install on Azure

[Alex Hutton]

I have just taken up the 1 year free install onto Azure. when i try to log into the management console website, it won't accept the password and keeps blacklisting my ip. I also can't logon to the VM via SSH using the account pbxexpress.

So, my question is: Can i do a complete reinstall somehow or is there a way to reset the passwords while i can't log in

I can log in to the client interface but not the management one.

 

[cobaltit]

Well if you did it on azure, that's your azure subscription yet? So you can absolutely reset the ssh password or delete it and start over.

 

[Alex Hutton]

Thanks for the reply. I'm looking for a way to reset the management web console password so I can manage the phone system.

 

[cobaltit]

So after one or two failed attempts (before getting blacklisted) 3CX should give you the option to email the password to the license holder email.

 

[JohnS_3CX]

Did you enable IP based console restriction? Because if you did then a reset will not help.