pstn incoming calls terminated

[gregitx]

HI,
HAVE A SPA400 CONNECTED AND WORKING BUT ALL CALLS FROM PSTN LINES RING ONCE ON PHONE / S AND THEN SILENCE

StratInOut:nHangUp Call(C:36): Call from Ln:10001@SPA400 to 200 has been terminated
22:19:04.973 CallConf:nProvisional Call(C:36): got response from 101
22:19:04.957 CallConf:nProvisional Call(C:36): got response from 103
22:19:04.957 CallConf:nProvisional Call(C:36): got response from 105
22:19:04.957 CallConf:nProvisional Call(C:36): got response from 104
22:19:04.942 CallConf:nProvisional Call(C:36): got response from 102
22:19:04.707 CallConf:nIncoming Call(C:36): Incoming call from Ln:10001@SPA400 to sip:[email protected]

SIP INCOMING CALLS WORKING FINE

ANY HELP WOULD BE ACCEPTED

 

[3CXsupport]

Hi gregitx,

Is the line forwarding to a Hunt Group with Virtual number 200 ?

What is it's timout? 5 seconds?, and what is the hunt group's fallback ?

 

[gregitx]

PSTN Termination

Line is forwarding to a Line Group called all with all phones in group and then fallback to a line hunt group
SPA400 passes the call to 3cx and it then rings the group - once then terminates the call.
SPA400 had a setting for call timeout of 5 secs - i have increased this to 30 secs and now phones ring for 6 rings then terminate.
Does not try the other hunt group