- Joined
- Jul 28, 2021
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Currently call recording is only possible if you record all call of a user and enable the call recording function on the queue.
Suggestion would be to have the queue call recording as a stand alone type of recording which does not require all user calls to be recorded.
Users are quite have cross function jobs which require different sets of rules for recording. (Legal to be recorderd, HR not to be recorder for example)
Suggestion would be to have the queue call recording as a stand alone type of recording which does not require all user calls to be recorded.
Users are quite have cross function jobs which require different sets of rules for recording. (Legal to be recorderd, HR not to be recorder for example)
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