Shared Parking notifications/unparking on a multitenant server

[bradk]

We have a client on a multitenant server that heavily uses their shared parks and find it easy to forget about parked calls, so they are requesting some kind of notification or automatic unparking after a set time. I understand that there is a system-wide setting to automatically unpark calls, but since they are on a shared server I would not want to turn that on for the other clients on the server.

Has anyone implemented a solution for some kind of timed unparking/park notification with call scripts? Could you share your method for doing so?

Thanks.

 

[Evolute IT]

Not possible, even via call script. Maybe via the C# CallControl API.

@VoIPTools would know best.

 

[VoIPTools]

It is certainly possible to transfer a call from the park location after X seconds using our API and/or send a reminder notification. But given that this is likely a very small customer, I question whether the cost of building a custom solution would be justifiable. We have a minimum project size of $1,500.00.

 

[paulodagraca]

Hello bradk,


There is a 3CX CallScript "personalparking"



This seems to work on basis of Departments


You could setup a few of these ?

Paulo