Simultaneous call

[Elinfor Tecnolgoia]

Hi, I'm new to the forum, so I'm sorry if I'm posting to the wrong place.

I would like someone to explain to me in detail what the simultaneous call is. As I understand it is any type of call, internal or external, for example: if a user calls another extension, will I be in 2 simultaneous calls?

Thanks

 

[cobaltit]

A little Googling turned this up:

https://www.3cx.com/community/threads/number-of-simultaneous-calls.56715/

https://www.3cx.com/community/threads/how-is-number-of-simultaneous-calls-supported-counted.8235/

 

[eddv123]

Any internal or external call basically, Sim call count also includes calls waiting in a call queue and most importantly in a conference call (not including web conference).

The last part is where a lot of resellers/customers slip up when calculating SC count, always check if the company/customer has any regular audio conference calls and how many participants are included.

Webmeeting of course is the way around this problem.

 

[Elinfor Tecnolgoia]

Any internal or external call basically, Sim call count also includes calls waiting in a call queue and most importantly in a conference call (not including web conference).

The last part is where a lot of resellers/customers slip up when calculating SC count, always check if the company/customer has any regular audio conference calls and how many participants are included.

Webmeeting of course is the way around this problem.

Thanks, you helped me so much.