SPA 3102 Help!!!!

[C51]

hello have just purchased 2 linksys SPA3102's and cannot make either of them work with my 3cx server

can someone help me please

thanks

jordan

 

[Mirzab]

Can I send you my 3CX setup for comparison to yours? If I replicate your SPA setup with no change then I presume difference is in 3CX. I hope....

Since I never did anything with packets I am reluctant to add another learning curve. This SPA is consuming way more time than I can easily afford.

 

[Cjay]

Go for it!

 

[Mirzab]

Hi Cjay, just booted an email back to you at same address you sent config files from. Just as an add on, my PSTN line shows nothing for outbound calls regardless if I dial 8, wait then dial rest, or dial all at once (which fails).

 

[Mirzab]

Hi Cjay, at long last it was successful! Thank you very much for the assistance! And thank you to everyone that tried. In the end the final change was in 3CX as supplied by Cjay.

Lines Manage / Click Gateway Name / Registration Settings / Select : Use registration's 'Contact' field host/port instead host/port specified in configuration.

Then on "Location of Destination Number" Tab make sure "'Request-Line-URI' field" is also checked. That was what made the difference for me.

The actual SPA setup remains pretty much as 3CX describes in the support section. After the many many hours I, and many others, devoted to this - if anyone needs copies of the various setup screens, especially if you are in North America, just PM me and I will provide.

 

[Anonymous]

Well there you have it.

If you go a few posts back where I listed what the responsibility was of each component, you will see that you guys might bark up the wrong tree .

Good luck.

 

[jschleider]

3102

still not working for me. Must be a o instead of 0

 

[jschleider]

3102

tried checking 'Request-Line-URI' field just get busy signal

 

[Anonymous]

Phone registered to the 3CX server ? Yes?

Busy signal ---> codec on phone correct one?

Can you make exension to extension call? If not phone is not configured correctly.

Most likely not a SPA issue but phone versus 3cx config issue.

 

[onekit]

Hello jschleider,
Please make sure that your Line 1 authorized on 3cx.
See on logs such message for correct outgoing calls from your regular phone:

ServRegs:nAdd [CM111111] Registered: Ext.xxx

where "xxx" - your Linksys 3102 extension.


Settings: http: //www.3cx.com/voip-gateways/linksys-3102/ - NO LONGER AVAILABLE

 

[jschleider]

thanks but I dont think thats it. I receive a pstn dial to its just not passing the digits. I can even dial after I receive the dial tone.

 

[onekit]

Look, error can be anywhere. Can you please show your logs on place while you do unfortunelly tries.

And it can be exactly this reason, because you get incoming calls via PSTN and call via Line 1. If your settings for Line 1 is wrong, it can be.

 

[jschleider]

Time Function Message
09:19:32.515 StratLink:nHangUp [CM104001] Call(489): Ext.7148 hung up call; cause: BYE; from IP:54.58.68.6
09:19:29.359 CallLegImpl:nConnected [CM103001] Call(489): Created audio channel for Ln:10002@spa-3102 (192.168.1.44:16412) with third party (192.168.1.24:2070)
09:19:29.359 StratInOut:nConnected [CM104005] Call(489): Setup completed for call from Ext.7148 to Ln:10002@spa-3102
09:19:29.343 CallLegImpl:nConnected [CM103001] Call(489): Created audio channel for Ext.7148 (192.168.1.24:2070) with third party (192.168.1.44:16412)
09:19:29.343 CallConf:nProvisional [CM103003] Call(489): Ln:10002@spa-3102 is ringing
09:19:29.250 CallConf:nIncoming [CM103002] Call(489): Incoming call from 7148 (Ext.7148) to sip:[email protected]:5060

 

[jschleider]

that is from an ip phone to the spa out to the pstn and i get a pstn dial tone

 

[onekit]

Can you please clear log window and show me log while your linksys SPA-3102 rebooting. I want make sure that Line 1 registered correctly.


Second reason can be in dialplan for Line 1. So let's analyze at first this.

 

[jschleider]

ok give me a minute

 

[onekit]

'Request-Line-URI' field in your PSTN options must be checked. I don't know exactly why. But if it didn't checked, then my number not dial, but give just tone of my local phone.

If 'Request-Line-URI' field checked, then phone dial full number automatically.


In my configuration port for PSTN is 5061, port for LINE 1 is 5060.


Just I yesterday experience the same troubles as you, but today I set correct options and everything works fine.

 

[jschleider]

no log when i reboot spa

 

[jschleider]

if i check that button then i get a busy signal

 

[jschleider]

spa reboot

Time Function Message
09:57:16.421 ServRegs:nAdd [CM113002] Registered: Ln:10002@spa-3102
09:56:53.375 ServRegs::checkExpiration [CM113000] Registration for sip:[email protected] has expired

 

[jschleider]

spa reboot

That is all i receive from the spa when I reboot the red light comes on then the green comes back on later