sync Zendesk with 3cx

[lea.fernandez@optionstele]

Hello,

We want to sync Zendesk with 3cx. Do you know how to have multiple Zendesk agents logged into a 3cx server?

Thank you in advance for your answer

Léa.

 

[Evolute IT]

Hello,

We want to sync Zendesk with 3cx. Do you know how to have multiple Zendesk agents logged into a 3cx server?

Thank you in advance for your answer

Léa.

The agents are logged into Zendesk, and simple users in 3CX. They are matched via extension number.

See here: https://www.3cx.com/docs/zendesk-crm-integration/