Solved Transcriptions have stopped working

[pbxuser73]

Hello everybody I just installed version 2 update to unfortunately I'm not able to get my teams voice calls and voicemails to be transcribed using OpenAI's Whisper API could someone please help me figure this out?

 

[pbxuser73]

actually, I got it to work.

 

[TheodorosG_3CX]

Was the issue with the account balance?

 

[pbxuser73]

Yes it was!

 

[TheodorosG_3CX]

Glad to know you have resolved the issue.